Vehicle Damage Assessor

Motofix Accident Repair Centres; Yeovil; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Salary with incentive

30 days leave

Pension scheme

Training & development

Long service rewards

Wellbeing services

Uniform & PPE

Life insurance

Job summary

Motofix Accident Repair Centres in the United Kingdom is seeking an experienced Vehicle Damage Assessor to lead damage assessments, negotiate costs, and ensure high-quality repairs that maximise commercial opportunities. You will collaborate with customers, insurers, and production teams to deliver precise estimates and efficient repairs.

With at least 5 years in vehicle damage assessment and IMI VDA accreditation, you will use Audatex and GT Motive to produce detailed assessments, maintain QC

Qualifications

• Minimum 5 years' experience in vehicle damage assessment.
• Experience with modern repair methods and maximizing opportunities.
• Able to balance quality, efficiency and profitability.

Responsibilities

• Inspect vehicles and identify required repairs.
• Negotiate repair costs with engineers and assessors.
• Conduct final QC inspections to ensure industry standards.
• Select repair methods tailored to customer needs and site resources.
• Explain repair processes and discuss upsell opportunities.
• Produce detailed damage assessments using Audatex / GT Motive.
• Optimize repair margins through appropriate system use.
• Evaluate pre-accident values when needed.
• Record accurate repair costs for invoicing.
• Attend daily production meetings to update colleagues.

Skills

Commercial mindset

Attention to detail

Customer communication

Education

IMI VDA accreditation

Tools

Audatex

GT Motive

Job description

As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.,

Responsibilities

• Vehicle Inspection Accurately assess damaged vehicles, identifying all necessary repairs.
• Negotiation Liaise with engineers and assessors to agree on repair costs.
• Quality Control Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.
• Repair Methodology Select appropriate repair methods tailored to customer needs and site resources.
• Customer Engagement Explain repair processes and discuss upselling opportunities where appropriate.
• Estimating & Costing Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
• Profit Maximisation Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
• Pre-Accident Value (PAV) Evaluations Assess vehicle values where required.
• Job Costing & Invoicing Ensure accurate repair costs are recorded for invoicing.
• Production Collaboration Attend daily production meetings to update colleagues on assessments and customer needs.

You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.

Requirements

You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.

• A minimum of 5 years experience in vehicle damage assessment.
• Strong understanding of modern repair methods and the ability to maximise repair opportunities.
• Ability to balance quality, efficiency, and profitability.
• Capable of working collaboratively with minimal supervision.
• Able to clearly explain repairs, build trust, and enhance customer satisfaction.
• Willingness to embrace continuous learning and improvement.
• Experience using Audatex, GT Motive, and other assessment tools.
• IMI VDA accreditation

Company

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.

Benefits

• Excellent salary plus incentive
• 30 days annual leave (inclusive of bank holidays)
• Workplace pension scheme
• Free Training and Development
• Employee long service rewards
• Employee well-being services
• Free uniform (and PPE)
• Life insurance