Vehicle Damage Assessor

Motofix Group; Yeovil; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Excellent salary plus incentive

30 days annual leave

Workplace pension scheme

Free Training and Development

Employee long service rewards

Employee well-being services

Free uniform (and PPE)

Life insurance

Job summary

Motofix Group in Yeovil is recruiting a skilled Vehicle Damage Assessor to deliver accurate assessments and effective repair solutions. You will work closely with customers, insurance assessors, and production teams to maximise quality and profitability while maintaining excellent customer service.

Applicants should have 5+ years in vehicle damage assessment, familiar with Audatex and GT Motive, and IMI VDA accreditation.

Qualifications

• Minimum 5 years' experience in vehicle damage assessment.
• Knowledge of modern repair methods and opportunities to maximise repairs.
• Ability to balance quality, efficiency and profitability.
• Capable of collaborative work with minimal supervision.
• Clear explanations of repairs to build trust and satisfaction.
• Willingness to continuous learning and improvement.

Responsibilities

• Vehicle inspection – accurately assess damaged vehicles and repairs needed.
• Negotiation – liaise with engineers and assessors to agree repair costs.
• Quality control – perform final QC inspections to meet standards.
• Repair methodology – select methods tailored to customer needs and site resources.
• Customer engagement – explain processes and upsell where appropriate.
• Estimating & costing – create damage assessments using Audatex/GT Motive and similar.
• Profit maximisation – optimise repair margins using systems and allowances (Zone-99).
• PAV evaluations – assess vehicle values where required.
• Job costing & invoicing – ensure accurate repair costs are recorded.
• Production collaboration – attend daily meetings to update colleagues on assessments and needs.

Skills

Vehicle damage assessment

Commercial mindset

Customer engagement

Problem solving

Education

IMI VDA accreditation

Tools

Audatex

GT Motive

Job description

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

What We Offer

• Excellent salary plus incentive
• 30 days annual leave (inclusive of bank holidays)
• Workplace pension scheme
• Free Training and Development
• Employee long service rewards
• Employee well-being services
• Free uniform (and PPE)
• Life insurance

About The Role

As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.

Key Responsibilities

• Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs.
• Negotiation – Liaise with engineers and assessors to agree on repair costs.
• Quality Control – Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.
• Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources.
• Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate.
• Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
• Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
• Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required.
• Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing.
• Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs. You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.

About You

You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.

What We Look For

• A minimum of 5 years’ experience in vehicle damage assessment.
• Strong understanding of modern repair methods and the ability to maximise repair opportunities.
• Ability to balance quality, efficiency, and profitability.
• Capable of working collaboratively with minimal supervision.
• Able to clearly explain repairs, build trust, and enhance customer satisfaction.
• Willingness to embrace continuous learning and improvement.

Experience Using Audatex, GT Motive, And Other Assessment Tools.

IMI VDA accreditation

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Contracted Hours: 42.5 hrs per week

Attended Hours: Monday-Friday

Salary: £45,000 to £50,000 per annum (inc bonus)