Vehicle Damage Assessor

Pybus Recruitment Ltd; Plymouth; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company pension scheme

Health cash plan

30 days holiday including bank/hols

Free on-site parking

Ongoing training and careerdevelopment

Cycle to Work

Employee recognition programme

Job summary

Pybus Recruitment is seeking a skilled Vehicle Damage Assessor to join a busy automotive accident repair business in Plymouth. You will accurately assess vehicle damage, prepare repair estimates, and coordinate with insurers and workshop teams to ensure efficient, high-quality repairs.

Based in Plymouth, the role offers a basic salary up to £40,000 with bonus potential (£45k OTE), Monday–Friday, 8am–5pm, and a comprehensive benefits package including pension, health plan, and holidays.

Qualifications

• Minimum 3 years' experience as a Vehicle Damage Assessor or similar role in an accident repair centre.
• Experience with Audatex estimating systems and Autoflow workshop software.
• Excellent communication and eye for detail.

Responsibilities

• Produce accurate manual and computerised vehicle damage estimates.
• Ensure repair methods are technically correct, commercially viable, and compliant with insurer requirements.
• Prepare detailed repair plans to support workshop efficiency.
• Manage estimate authorisations and liaise with insurers where required.
• Maintain accurate documentation and estimation records.
• Identify and order parts required for vehicle repairs and verify part specifications.
• Manage parts returns and track discrepancies.
• Ensure traceability and accurate record keeping for all parts ordered.
• Communicate repair requirements clearly to bodyshop technicians.
• Coordinate with workshop teams to minimise delays and maximise productivity.
• Support repair planning and resolve technical queries during the repair process.
• Maintain health and safety compliance and insurer standards.

Skills

Communication skills

Organisational skills

Attention to detail

Team player

Independent worker

Education

IMI Accreditation in Vehicle Damage Assessment

Full UK right to work

Tools

Audatex

Autoflow

Job description

Plymouth, United Kingdom | Posted on 03/11/2026

• Salary Up to £40,000 Basic Salary + Bonus (OTE £45,000)
• City Plymouth
• Country United Kingdom
• Postal Code PL2

Job Description

Vehicle Damage Assessor (VDA)

Location: Plymouth

Salary: Up to £40,000 Basic Salary + Bonus (OTE £45,000)

Job Type: Full-Time, Permanent

Hours: Monday to Friday, 8:00am - 5:00pm (30-minute lunch break)

Vehicle Damage Assessor

The Role

Pybus Recruitment is currently recruiting for an experienced Vehicle Damage Assessor (VDA) to join a successful and growing automotive accident repair business in Plymouth.

This is an excellent opportunity for a skilled VDA who can accurately assess vehicle damage, prepare detailed repair estimates, and liaise effectively with insurers, customers, and workshop teams to ensure repairs are completed efficiently and to the highest standards.

Key Responsibilities

• Produce accurate manual and computerised vehicle damage estimates.
  
• Ensure repair methods are technically correct, commercially viable, and compliant with insurer requirements.
  
• Prepare detailed repair plans to support workshop efficiency.
  
• Manage estimate authorisations and liaise with insurers where required.
  
• Maintain accurate documentation and estimation records.
  
• Parts Management
  
• Identify and order parts required for vehicle repairs.
  
• Verify part specifications, quantities, and suitability.
  
• Manage parts returns and handle discrepancies efficiently.
  
• Ensure traceability and accurate record keeping for all parts ordered.
  
• Communicate repair requirements clear to bodyshop technicians.
  
• Work closely with workshop teams to minimise delays and maximise productivity.
  
• Coordinate total loss procedures where applicable.
  
• Support repair planning and help resolve technical queries throughout the repair process.
  
• Compliance & Quality
  
• Ensure all work is completed in accordance with health and safety requirements.
  
• Maintain compliance with insurer standards and internal audit procedures.
  
• Uphold quality standards and support continuous improvement within the bodyshop.
  

Requirements

About You

To be successful in this role, you will ideally have:

• A minimum of 3 years' experience as a Vehicle Damage Assessor, Vehicle Estimator, or similar role within an accident repair centre.
  
• Strong understanding of vehicle repair methods and estimating procedures.
  
• Experience working with estimating systems such as Audatex and workshop management systems such as Autoflow.
  
• Excellent communication skills with the ability to liaise professionally with customers, insurers, and colleagues.
  
• Strong organisational skills and attention to detail.
  
• Knowledge of insurer processes and repair authorisation procedures.
  
• Ability to work independently and as part of a team.
  
• Full right to work within the UK.
  
• Desirable Qualifications & Experience
  
• IMI Accreditation in Vehicle Damage Assessment.
  
• Experience handling total loss assessments.
  
• Familiarity with parts verification and traceability processes.
  
• Previous mentoring or support of trainee or apprentice VDAs.
  

What's On Offer

• Up to £40,000 basic salary depending on experience.
  
• OTE of £45,000 through bonus opportunities.
  
• Monday to Friday working pattern with no regular weekends.
  
• 30 days holiday including bank holidays, increasing with length of service.
  
• Company pension scheme.
  
• Health cash plan.
  
• Employee recognition programme.
  
• Long service awards.
  
• High street discounts and rewards platform.
  
• Cycle to Work scheme.
  
• Free on-site parking.
  
• Ongoing training and career development opportunities.