Vehicle Damage Assessor

Tru talent; Liverpool; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

33 Days Holiday

Bonus Scheme

Flexible start and finish times

Job summary

Tru Talent in Liverpool is seeking a skilled Vehicle Damage Assessor to join a reputable body shop. You will assess vehicle damage, prepare detailed repair estimates using Audatex, and work with the workshop team to ensure manufacturer specifications are met.

The role requires ATA qualification (preferred) or equivalent, with experience in a fast-paced collision repair centre, and strong communication skills focused on customer care and profitability. Salary up to £50,000 plus benefits.

Qualifications

• ATA Qualified (Preferred) or equivalent qualification (NVQ/IMI/SVQ).
• Experience as Vehicle Damage Assessor in a fast-paced repair centre.
• Knowledge of Audatex for estimating and assessments.
• Excellent communication and customer-care skills.

Responsibilities

• Accurately assess vehicle damage and create repair estimates using Audatex.
• Provide accurate assessments and estimates in line with industry standards.
• Maximise profitability by applying effective sales techniques and efficient schedules.
• Ensure customer satisfaction by addressing queries promptly.
• Collaborate with workshop team to meet manufacturer specifications.
• Maintain documentation and ensure compliance with regulations.
• Improve efficiency and cost control per company policies.

Skills

Communication skills

Team player

Customer care

Profitability focus

Education

ATA Qualified (Preferred)

NVQ

IMI

SVQ

Tools

Audatex

Job description

Vehicle Damage Assessor
Location: Liverpool
Salary: Up to £50,000
Hours: 42.5h week
Benefits: 33 Days Holiday, Bonus Scheme, flexible start and finish times and more

Are you a skilled Vehicle Damage Assessor with a passion for delivering high-quality assessments and estimates? Our client, a well-established and reputable body shop in the Avonmouth area, is looking for a talented Vehicle Damage Assessor / Vehicle Estimator / VDA to join their growing team. This is a fantastic opportunity to enhance your career and contribute to a top-tier automotive repair centre.

Key Responsibilities of a Vehicle Damage Assessor / Vehicle Estimator / VDA:

• Accurately assess vehicle damage and create detailed repair estimates using Audatex software
• Use your expert knowledge to provide accurate vehicle assessments and estimates for repairs in line with industry standards
• Maximise profitability by offering professional sales techniques and ensuring efficient repair schedules
• Ensure customer satisfaction by providing a high level of service and addressing queries and concerns promptly
• Work in collaboration with the workshop team to ensure repairs meet manufacturer specifications
• Maintain accurate documentation and ensure compliance with industry regulations and guidelines
• Maximise efficiency and cost control in line with company policies and manufacturer requirements

Qualifications and Skills for Vehicle Damage Assessor / Vehicle Estimator / VDA:

• ATA Qualified (Preferred), or equivalent qualification (e.g., NVQ, IMI, SVQ)
• Proven experience as a Vehicle Damage Assessor / Vehicle Estimator / VDA within a fast-paced accident repair centre or body shop environment
• Strong knowledge of vehicle repair techniques and the latest industry standards
• Experience using Audatex for estimating and assessments
• Excellent communication skills, with a strong ability to engage with customers and maximise profitability
• A strong team player with a commitment to achieving high standards of customer care