Vehicle Damage Assessor

Allscreens Nationwide Ltd; Croydon; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Professional development

Mon-Fri schedule

Modern facilities

Family-friendly culture

Job summary

A local Allscreens Nationwide Ltd site in Croydon is seeking a skilled Vehicle Damage Assessor to join our busy team. You will conduct damage assessments, prepare estimates, and use Audatex to generate repair quotes while supporting a positive customer experience.

We offer a family-friendly environment with modern facilities, ongoing development, and a flexible, hybrid working arrangement. A full UK driving licence and a proactive, team-focused approach are required.

Qualifications

• Proven experience as a Vehicle Damage Assessor or similar role.
• Strong customer service focus and clear communication skills.
• Ability to work accurately and to deadlines.

Responsibilities

• Perform accurate vehicle damage assessments and prepare detailed estimates.
• Operate Audatex to create repair estimates.
• Upsell services to maximise profitability where appropriate.
• Deliver excellent customer service and maintain a professional company image.

Skills

Experience as Vehicle Damage Assessor

Customer service & communication

Tools

Audatex estimating system

Job description

We are currently seeking a highly skilled Vehicle Damage Assessor to join a reputable Accident Repair Centre located in Croydon, Surrey. This opportunity is ideal for experienced motor trade professionals looking to advance their career within a well-established, supportive environment. Our client offers a family-oriented culture with modern facilities, ongoing professional development, and a flexible working environment.

Benefits for the successful Vehicle Damage Assessor:

• Up to £45,000 basic salary plus bonus, with an OTE of approximately £50,000
• Flexible working hours with potential for hybrid arrangements
• Industry-leading training and development programmes
• Monday to Friday working week with negotiable hours
• Modern, state-of-the-art facilities
• Supportive, family-friendly working environment

Duties of the Vehicle Damage Assessor:

• Conduct accurate vehicle damage assessments and prepare detailed estimates
• Confidently operate and utilise the Audatex estimating system
• Upsell services where appropriate to maximise repair profitability
• Complete work efficiently while maintaining high standards of qualityDeliver excellent customer service and ensure a professional company image
• Collaborate effectively with team members to ensure smooth operational flow

Requirements of the Vehicle Damage Assessor:

• Proven experience as an Vehicle Damage Assessor, ideally from a bodyshop or dealership environment
• Proficient in using Audatex estimating system
• Full UK Driving Licence
• Strong motivation and desire to progress within the role
• Excellent communication skills and customer service focus
• Attention to detail and ability to work efficiently both independently and as part of a team

If you are a dedicated Vehicle Damage Assessor seeking a career with excellent progression opportunities and a supportive company culture, we want to hear from you.