Vehicle Collection and Delivery Driver Team Leader

Motofix Group; High Wycombe; On-site; GBP 21,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave (Inclusive bank)

Free Training and Development Academy

Employee long service rewards

Free uniform (and PPE)

Life insurance

Overtime available

Job summary

Motofix Group is seeking a Vehicle Collection and Delivery Team Leader to oversee the daily operations of the collection and delivery team. You will ensure customer vehicles are collected and delivered efficiently, acting as the public face of the business at customer locations or on-site.

You will lead a team, manage on-site logistics, and coordinate with customer service and operations to guarantee safe, timely vehicle movements in a fast-paced environment.

Qualifications

• Clean driving licence and experience in a similar role are essential.
• Strong communication and customer service skills.
• Ability to lead and manage a small team in a fast-paced environment.

Responsibilities

• Oversee daily collection and delivery operations.
• Coordinate team to ensure smooth vehicle movements and on-site logistics.
• Liaise with customer service and operations teams to ensure timely movements.

Skills

Strong organisation

Team player

Customer communication

Upselling

Driving licence

C1 Licence preferred

Job description

Vehicle Collection and Delivery Driver Team Leader

What we offer

• Excellent salary plus Incentive
• 30 days annual leave (Inclusive bank holidays)
• Free Training and Development Academy
• Employee long service rewards
• Free uniform (and PPE)
• Life insurance
• Overtime available, subject to availability

About the Role

As the Collection and Delivery Team Leader, you will oversee the daily operations of the Collection and Delivery team, ensuring that customer vehicles are collected and delivered efficiently and to a high standard. Acting as the public face of the business, you will ensure that customers receive a warm and professional service, whether at their location or on-site. You will be responsible for coordinating your team to ensure vehicle movements are smooth and well-organised, as well as managing on-site logistics and parking arrangements. This role requires strong leadership, attention to detail, and the ability to deliver excellent customer experiences in a fast-paced environment. You will also liaise closely with our customer service and operations teams to ensure timely and safe vehicle movements.

About You

You are an experienced and well-organised individual, familiar with scheduling vehicle collections and deliveries. You have strong communication skills and are confident interacting with customers, ensuring they receive the best service possible. You are comfortable working independently and managing your time effectively while adhering to company policies and maintaining a high level of safety. Additionally, you take pride in your work, ensuring all vehicle movements are handled with care and efficiency. A clean driving licence and experience in a similar role are essential.

What We Look For

• Strong organisation
• A team player who can work with minimal supervision
• Ability to multi-task, plan and organise effectively
• Effective communication with customers and colleagues
• Ability to adopt upselling skills
• Someone who can make customers smile
• A full UK driving licence
• Willingness to operate a small transporter vehicle
• C1 Licence preferred

Salary: Up to £34,421 per annum (inclusive of eligible incentives)
Contracted Hours: 45 hours per week
Attended Hours: Monday-Friday, 07:30-17:00