VAT Product Manager – Global VAT Compliance & Reporting

RSM UK; Birmingham; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

27 Days Holiday

Hybrid working

Wellbeing benefits and financial tools

Private healthcare cover

300+ courses on demand

Job summary

RSM UK is seeking a Product Manager within the Global VAT Compliance & Reporting (GVCR) team. You will be a key link between VAT teams, delivery teams, internal Technology, and third-party providers to keep VAT tools fit for purpose and aligned with evolving requirements.

You will own tool functionality, drive a clear improvement roadmap, and collaborate with stakeholders to translate needs into precise product and technical requirements. Hybrid working is available.

Qualifications

• Strong understanding of VAT compliance processes and EU VAT experience.
• Experience managing a product, platform or technology-enabled business process.
• Strong stakeholder management and communication skills.
• Ability to translate business requirements into clear product and technical requirements.
• Experience working with IT, technology and development teams.
• Commercial and operational mindset with focus on efficiency, scalability and continuous improvement.

Responsibilities

• Own and manage the third-party tools used in the VAT preparation process, including functionality, configuration, maintenance, updates and ongoing improvement.
• Work closely with VAT specialists, delivery teams and users to translate operational needs into clear product requirements.
• Maintain and update a product roadmap for all third-party VAT preparation tools, prioritising enhancements based on business needs.
• Manage relationships with third-party providers, track issues, actions and delivery, escalating risks as needed.
• Monitor tool performance and user feedback to improve efficiency, data quality, controls and VAT return preparation.
• Ensure alignment with VAT rules, compliance requirements and business processes with VAT technical teams.
• Identify opportunities to standardise tool use and improve scalability across clients and entities.

Skills

VAT compliance

Product management

Stakeholder management

Requirements gathering

IT collaboration

Data-driven

Tools

VAT software

Financial systems

Job description

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

Are you ready to lead and shape the future of global VAT compliance and reporting? Join RSM UK as a Product Manager within our Global VAT Compliance & Reporting (GVCR) team being a key link between the VAT teams, delivery teams, internal Technology teams and relevant third-party providers.

The role will help ensure that the tools supporting the VAT preparation process remain fit for purpose, aligned with current and upcoming requirements, and supported by a clear improvement roadmap agreed with internal stakeholders and third-party providers.

You will make an impact by

• Owning and managing the third-party tools used in the VAT preparation process, including functionality, configuration, maintenance, updates and ongoing improvement.
• Working closely with VAT specialists, delivery teams and users to understand how the tools are used in practice and translate operational needs into clear product requirements.
• Maintaining and regularly updating a product roadmap for all third-party VAT preparation tools, prioritising enhancements based on business needs, client requirements, regulatory developments, operational efficiency and third-party release plans.
• Managing relationships with third-party providers, including regular catch-ups, tracking open issues, agreeing actions, monitoring delivery and escalating risks where required.
• Monitoring tool performance and user feedback to identify opportunities to improve efficiency, automation, data quality, controls and the overall VAT return preparation process.
• Working with VAT technical teams to ensure that the product remains aligned with relevant VAT rules, compliance requirements and business processes.
• Identifying opportunities to standardise the use of third-party tools and improve the scalability, consistency and control of the VAT preparation process across different clients and entities.

What we are looking for

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

Preferred qualifications & experience

• Strong understanding of VAT compliance processes and VAT return preparation. EU VAT experience required.
• Experience managing a product, platform or technology-enabled business process.
• Strong stakeholder management and communication skills.
• Ability to translate business requirements into clear product and technical requirements.
• Experience working with IT, technology and development teams.
• Strong organisational and project management skills.
• Ability to manage multiple priorities and drive delivery from requirements through to implementation.
• Commercial and operational mindset, with a focus on efficiency, scalability and continuous improvement.
• Comfortable working in a technology-enabled and data-driven environment.
• Experience with VAT technology, tax technology or financial systems would be highly desirable.

What we can offer you

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• 27 Days Holiday (with the option of purchasing additional days).
• Hybrid working
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Individual healthcare cover.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.