UX Researcher (Mixed method, UK-based freelancer)

JR United Kingdom; Greater London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An innovative digital experience company is seeking a UK-based freelance UX Researcher to join their growing team. This role involves conducting qualitative research to uncover user expectations and experiences, contributing to projects for a diverse range of clients. As a part of a dynamic team, you will engage in various research methods, including interviews and usability studies, to provide valuable insights that drive design decisions. If you are passionate about enhancing user experiences and have a strong background in qualitative research, this long-term opportunity could be a perfect fit for you.

Qualifications

• Experience in conducting qualitative research including interviews and usability studies.
• Strong capability in understanding user culture and technology.

Responsibilities

• Conduct qualitative research to understand user expectations and needs.
• Collaborate with clients to deliver insightful UX research findings.

Skills

Qualitative Research

Interviews

Ethnographic Research

Diary Studies

Usability Studies

Education

Bachelor's Degree

Master’s Degree

Job description

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UX Researcher (Mixed method, UK-based freelancer), England

Client:

Location:

England, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

9

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

UX Researcher (Mixed method, UK-based Freelancer)

We are Applause, a fast-growing digital experience company, helping enterprise and Fortune 500 companies deliver great user experiences through our UX research and functional testing solutions.

Our UX Research team conducts both generative and evaluative studies (e.g., remote moderated user studies, 1:1 interviews, surveys, diary studies, etc.). As our team grows, more and more businesses based in the United States are working with us to learn from their users around the world.

We are expanding our team outside of the United States and are seeking UK-based freelance UX Researchers. We want to learn from you: What do users in your area want and expect from a product or service?

Summary:

• Role: UX Researcher
• Level: Mid-Senior
• Location: UK-based remote
• Capacity: Freelance - project variable, demand-based hours
• Duration: Long-term, open-ended

What we are looking for:

• Experience conducting qualitative research such as ethnographic research, diary studies, longitudinal studies, contextual inquiries, qualitative surveys, interviews, moderated usability studies, etc.
• Strong capability conducting interviews
• In-depth knowledge of culture, traditions, and technology
• Bachelor's or Master’s degree, preferably in anthropology, sociology, psychology, qualitative research, Human-Computer Interaction, or a related field.

A plus but not required:

• Knowledge of design principles, UX design experience, and/or service design experience
• Previous experience working in an agency setting or in UX research consulting