UX Researcher (Mixed method, UK-based freelancer)

Applause; Greater London; Remote; GBP 30,000 - 60,000; Full time

Job summary

An innovative digital experience company is seeking a freelance UX Researcher to join their growing team. In this role, you will conduct qualitative research, including interviews and usability studies, to help businesses understand user needs and expectations. Your insights will contribute to enhancing user experiences for enterprise clients. This position offers the flexibility of remote work and variable hours based on project demands, making it ideal for those looking to make an impact in the field of UX research. If you have a passion for understanding users and a background in qualitative research, this opportunity is perfect for you.

Qualifications

• Experience in qualitative research methods such as ethnographic studies and usability testing.
• Strong interviewing skills and cultural knowledge are essential.

Responsibilities

• Conduct generative and evaluative UX research studies.
• Gather insights on user expectations and experiences.

Skills

Qualitative Research

Interviewing Skills

Cultural Knowledge

Usability Studies

Education

Bachelor's Degree

Master's Degree

Job description

UX Researcher (Mixed method, UK-based freelancer)

UX Researcher (Mixed method, UK-based Freelancer)

We are Applause, a fast-growing digital experience company, helping enterprise and Fortune 500 companies deliver great user experiences through our UX research and functional testing solutions.

Our UX Research team conducts both generative and evaluative studies (e.g., remote moderated user studies, 1:1 interviews, surveys, diary studies, etc.). As our team grows, more and more businesses based in the United States are working with us to learn from their users around the world.

We are growing our team outside of the United States and are looking for people to join us as a freelance User Experience (UX) Researcher. We want to learn from you: What is it that users in your area want and expect from a product or a service?

Summary:

• Role: UX Researcher
• Level: Mid-Senior
• Location: UK-based remote
• Capacity: Freelance - project variable, demand-based hours
• Duration: Long term, open-ended

What we are looking for:

• Experience conducting qualitative research such as ethnographic research, diary studies, longitudinal studies, contextual inquiries, qualitative surveys, interviews, moderated usability studies, etc.
• Strong capability conducting interviews
• In-depth knowledge of culture, traditions, and technology
• Bachelor's or Master’s degree, preferably a degree in anthropology, sociology, psychology, qualitative research, Human Computer Interaction, or a similar field.

A plus but not required:

• Knowledge of design principles, UX design experience, and/or service design experience
• Previous experience working in an agency setting or in UX research consulting