UX Researcher

TN United Kingdom; United Kingdom; Remote; GBP 35,000 - 55,000; Full time

Job summary

Join a leading global learning platform as a User Researcher, where you'll conduct impactful research to enhance product usability. Collaborate with diverse teams and contribute to a mission-driven company focused on education and community. Enjoy a flexible, remote role with a commitment to diversity and inclusion.

Benefits

Flexible, distributed role

Fantastic range of benefits focusing on work-life balance

Opportunity to work with a global team

Qualifications

• Proven experience owning and running user research within product organizations.
• Experience working in a remote setting across multiple timezones.
• Knowledge of languages other than English is a plus.

Responsibilities

• Design and conduct qualitative and quantitative research activities.
• Turn research into actionable insights.
• Collaborate closely with cross-functional teams.

Skills

Research expertise

Excellent communication skills

Experience in HCI or related fields

Experience working in a technical environment

Education

Background in Human-Computer Interaction, Psychology, Cognitive Science, or related field

Tools

Intercom

Job description

Social network you want to login/join with:

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world. We are looking for a passionate User Researcher to join our growing team! Involved in exploratory, generative and evaluative research, you will be fundamental to the development and maintenance of Moodle products, ensuring they meet the needs of educators, learners, and contributors.

This is a fully flexible role based in Europe.

About the Role

As a User Researcher at Moodle, you’ll have the opportunity to work independently while collaborating closely with cross-functional teams. You'll design and conduct a variety of qualitative and quantitative research activities from usability studies and interviews to workshops and diary studies all with the goal of improving the usability and impact of our products. You'll turn research into clear, actionable insights and ensure those insights reach the right people at the right time. You'll also contribute to the evolution of our research practice by working with the Lead User Researcher to strengthen our operations and provide guidance on tools and methodologies. The role offers plenty of variety and the chance to make a real impact across multiple products and initiatives.

Requirements

We’d love to meet you

Especially if you can talk to us about your:

• Research expertise
• Proven experience owning and running user research within product organisations.
• Background in Human-Computer Interaction (HCI), Psychology, or a related field such as Cognitive Science, Behavioural Economics, Anthropology, or Sociology — or equivalent practical experience and skills in these areas.
• Experience working in a technical environment with cross-functional teams, including designers, developers and product managers.
• Excellent communication skills in English, both written and verbal, with the ability to quickly and effectively build strong relationships, trust and credibility with stakeholders.
• Experience working in a remote setting across multiple timezones in a distributed team environment.
• Additional interests & experience (nice-to-haves)
• A passion for open-source, education and community-driven projects.
• Experience working on SaaS products, in the e-commerce space, or contributing to commercial product development.
• Experience with Intercom or other tools for in-product customer communications.
• Knowledge of languages other than English is a plus.

What's in it for you?

Moodle has a globally diverse team with over 280 team members in more than 25 countries. We’ve built a passionate team of hard-working and driven people united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!).

In addition to this you can expect:

• Taking on a genuinely flexible, distributed role, working from anywhere in the world
• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Working with a global team on a worldwide platform and making a real difference.
• As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good.

Learn more about Moodle

Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide.

Find out more about us on our website.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter.