UX Designer

Gamma; Manchester; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

25 days of annual leave

Enhanced maternity and paternity pay

Pension plan with contributions

Group income protection

Private medical insurance

Electric Vehicle scheme

Job summary

A leading telecommunications provider in Manchester is seeking a skilled UX Designer to enhance customer and user experiences. You will be responsible for user research and delivering UI based on insights, working closely with cross-functional teams. The ideal candidate will have at least 4 years of experience in UX design, proficiency in Figma, and familiarity with usability testing. This role comes with competitive perks, including flexible work arrangements and health benefits.

Qualifications

• Minimum 4+ years of experience in UX design, preferably in B2B SaaS or telecommunications.
• Proficient in Figma or similar design tools.
• Familiarity with usability testing, customer journey mapping, and research analysis.

Responsibilities

• Embed UX within Product Discovery, collaborating with product teams.
• Create wireframes, user flows, journey maps, and interactive prototypes.
• Define and implement success metrics for customer journeys.

Skills

UX design

UI design

User research

Proficiency in Figma

Tools

Figma

Job description

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A Bit About Us

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.

A Bit About Us

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.

We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

Who are we looking for?

The UX Designer will be responsible for creating outstanding customer and user experiences, delivering world-class UI based on solid user research and analytics. They will conduct extensive research to build a clear picture of customer and user needs as part of Product Discovery, enabling our technology teams to make informed decisions that drive exceptional customer and user experiences.

What will you be doing day-to-day?

• Embed UX within Product Discovery, working closely with Product Owners and Managers, Software Engineers, and UX Researchers to explore, validate, and iterate on early-stage product ideas.
• Create wireframes, user flows, journey maps, and interactive prototypes to effectively communicate design ideas.
• Embed a data-driven approach to UX by defining and implementing success metrics for customer journeys and MVP deployments.
  
  
  

What you’ll need:

• Experience: Minimum 4+ years of experience in UX design, preferably in B2B SaaS or telecommunications.
• Design Tools: Proficient in Figma or similar design tools.
• User Research: Familiarity with usability testing, customer journey mapping, and research analysis.
• Design Systems: Experience contributing to and maintaining a design system and working with component library containing UI assets.
  
  
  

What do we offer you?

• At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you.
• Family matters, too. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career.
• We care about your future, so our pension plan helps you save for the years ahead with contributions of up to 5.1% from Gamma, alongside your own contributions.
• Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones.
• We want you to share in our success. That’s why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma’s growth.
• We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family at an additional cost.
• And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.
  
  
  

A few things to note

• Unfortunately, we can't offer visa sponsorship or relocation support for this role.
• This role is Hybrid from our Manchester, Arbeta office.
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!
  
  
  

Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.

We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.

For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We‘re not looking to increase that network currently, so please don’t send speculative CVs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Telecommunications

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