Utilities Supervisor

Network Plus; Gilfach; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading utility services provider is seeking a Site Supervisor responsible for overseeing clean water network maintenance in Wales. The role involves supervising operational repair tasks, ensuring adherence to safety standards, and liaising with clients and local authorities. Ideal candidates should possess supervisory skills, effective communication abilities, and relevant certifications. A competitive salary and benefits are offered, emphasizing commitment to diversity and inclusion in the workplace.

Qualifications

• Must communicate professionally and effectively with external parties.
• Must have skills to supervise and coordinate site tasks.
• Understanding of commercial and basic business finance.

Responsibilities

• Ensure gangs have appropriate vehicles and equipment.
• Liaise with customers and local authorities regarding works.
• Oversee daily operations and ensure prompt issue resolution.

Skills

Effective communication

Supervisory skills

Problem-solving

Reliability

Business finance understanding

Education

Streetworks – For Supervisors

CSCS Card

National Water Hygiene Card

Job description

Description

As a Site Supervisor, you will be responsible for resources associated with the repair and maintenance of the clean water network across specific network areas for our client Welsh Water.

You will supervise operational repair and maintenance support to resolve issues such as poor supplies, no water, leaks and water quality issues. Types of activities include repairing burst mains, leak repair, stop tap repairs, installation of equipment, investigations / tracing supplies. You will provide operational leadership – ensuring that the work is planned and delivered safely on time, within budget and to our client’s expectations. In addition to Health and Safety, customer service is critical to the client.

You will supervise operatives, monitor their performance and ensure their productivity is in line with contract service level agreements.

Key Responsibilities

• Ensure that gangs have appropriate vehicles, equipment stores and skills to perform allocated work.
• To avoid cost implications and adopt first time fix mentality within the team.
• Demonstrate good time management and flexibility to allow the execution of your roles and responsibilities.
• Perform fluidity tasks prestart checks to ensure work can be executed on time and without issue.
• Liaise with customers, clients, local authorities and other interested third parties regarding past, present or future works.
• Provide sufficient and timely supervision, assessment and coaching to ensure gangs are performing to agreed production levels and expected safety standards.
• Perform quality checks in line with contract specification of requirements, to include but not limited to reviewing job pack photos and comments, CAT data, hazard reports, vehicle checks and gang checks.
• Regularly undertake all necessary and appropriate toolbox talks, briefings and other communications in the expected time frame.
• Perform weekly fleet and plant checks ensuring fleet, plant and equipment maintenance is carried out and is calibrated within the correct timescales.
• Maintain own levels of skill and knowledge to do the job effectively.
• Comply with the relevant company HSQE and welfare policy provisions.
• Support and service Welsh Water and ensure all agreed client and internal KPIs are met or exceeded.
• Ensure gang productivity targets are met.
• Ensure operative training records are accurate and kept up to date each week.
• Ensure job updates from site are accurate and in real‑time.
• Oversee daily operations, ensuring that work is performed according to the plan and that any issues are promptly addressed.
• Proactively identify potential risks related to safety, environmental impact and project delays.
• Develop and implement strategies to mitigate identified risks, ensuring continuity and safety in operations. This may be by means of a task specific risk assessment.
• Conduct accident / incident investigations within the required time scales, supported by the HSEQ department.
• Prepare and execute contingency plans in case of emergencies, such as water main breaks, leaks or other unforeseen incidents.
• Coordinate quick and effective responses to minimise service disruptions and environmental damage.
• Implement practices that minimise the environmental impact of construction or maintenance activities, such as controlling runoff or managing waste.

Skills, Knowledge and Expertise

• Must be able to communicate professionally and effectively, particularly to external parties such as the client, their customers and local authorities.
• Must have the skills and confidence to supervise and coordinate site requirements and tasks.
• Understanding of commercial and basic business finance e.g. capital and revenue expenditure, cash‑flow, overheads, etc.
• Must possess a clear focus on high quality and control of costs.
• Must have the desire to solve problems, resolve conflict, arbitrate, negotiate and make sound judgements and decisions.
• Must have skills, experience and natural ability to coach, manage and lead people.
• Must be reliable, tolerant and be able to get on with others.
• Should be well presented and business‑like.

Qualifications

• Streetworks – For Supervisors
• CSCS Card (Current Construction Skills Certificate Scheme)
• National Water Hygiene Card (Blue Card)

Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces‑friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed‑forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - https://networkplus.co.uk/privacy-and-cookie-policy.

About Network Plus

Network Plus is an award‑winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.