User Researcher

Dambuster Studios; Nottingham; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Relocation support to Nottingham

Annual pay review after 12 months

Company pension contribution

Private Medical Insurance

Life Assurance

Gym membership discount

Cycle to work

Team events and learning opportunities

Job summary

Dambuster Studios in the UK studio invites a User Researcher to join our GamesLab team, helping shape play tests across multiple titles and genres. You will work with Senior User Researchers and Data Science to design, run, analyse, and report on studies to generate actionable insights.

We value curiosity, collaboration, and a passion for games. This role requires on-site presence at our city-centre studio with potential hybrid options and relocation support if needed.

Qualifications

• 2+ years of practical user research experience.
• Passion for video games and gaming.
• Strong interpersonal skills across cultures.
• Excellent written communication.
• Curiosity and problem-solving mindset.
• Proficient with Microsoft Office (Excel, PowerPoint).
• Experience with survey design and user research theory.
• Data analysis and visualization experience desirable.
• Experience with PC gaming, video streaming/editing desirable.

Responsibilities

• Define study objectives and focus for each user test.
• Plan and deliver qualitative and quantitative studies.
• Set up and maintain lab space and equipment.
• Support recruitment database development.
• Develop research competencies with teammates.
• Improve tools and processes; stay current with industry developments.
• Represent the lab and maintain relationships with internal and external teams.

Skills

User research

Qualitative methods

Quantitative methods

Interpersonal skills

Written communication

Microsoft Office

Data analysis

PC gaming familiarity

Job description

About Dambuster Studios

Originally founded in 1999 as Free Radical Design our ambition and passion comes through as strongly now as when we first began. We are always seeking individuals who can emulate our values - passion, quality, and teamwork - which are embodied in our diverse and inclusive culture.

About Dambuster Studios

Originally founded in 1999 as Free Radical Design our ambition and passion comes through as strongly now as when we first began. We are always seeking individuals who can emulate our values - passion, quality, and teamwork - which are embodied in our diverse and inclusive culture.

Even if you’re not sure that you meet all the criteria for a role, don’t be put off from applying - we want to hear from you. Our only requirement is that you work from the UK, and if you’re not here right now we can discuss relocation if the role requires you be on-site frequently (if the role requires this, it’s outlined in the advert below). Our internal Wellbeing Committee and Mental Health First Aiders help ensure that our diversity is championed in a safe environment in our city centre studio.

User Researcher

Dambuster Studios - creators of the number one BAFTA-nominated smash hit Dead Island 2 - has an exciting opportunity for a User Researcher to join our highly talented GamesLab team.

This is an exciting opportunity to grow your user research career in the games industry, work across multiple unreleased and unannounced titles and genres, and develop your practice with support from seasoned experts in a dedicated lab environment.

Please note:

• We can only offer this role on a fully studio-based or hybrid basis. If hybrid, you must live within 50 miles of our studio or be willing to relocate to within 50 miles and be able to come into the studio three days per week as a minimum.
• You will be required to be on site for the set-up and running of play tests.

Role Overview

We’re looking for someone curious, perceptive, and with a passion for gaming. Working closely with the Senior User Researchers and Data Science team, you will play a pivotal role in the design, implementation, and analysis of play tests across multiple titles. You will help shape study plans, facilitate play tests, analyse evidence, and produce actionable insights.

What We Can Offer You

• Core hours 9.30am - 4pm, remaining hours worked flexibly
• Relocation support to Nottingham, UK (if required)
• Holiday allowance that increases with service (to a maximum of 30 days plus statutory public holidays)
• Inclusion into the studio’s annual pay review (effective 1st July) following 12 months service
• Company pension contribution that increases with service
• Private Medical Insurance via AXA Health, including dental and optical cover
• Life Assurance Scheme via Zurich (x3 salary cover)
• Company enhanced full pay for maternity leave for the first 26 weeks (to qualifying expectant mothers)
• Clear career progression within Dambuster Studios
• Studio funded learning and development opportunities
• Modern game development environment with the latest technologies
• Vibrant, modern city centre location with good transport links
• Travel Loan Scheme for Nottingham-based employees
• Fully subsidised gym membership with Virgin gym (Nottingham)
• Quarterly company funded cross-team events such as our Annual Christmas Party, Summer Family BBQ and Teambuilding activities
• Free financial advice
• Employee referral bonus scheme
• Cycle to work scheme
• Weekly office treats, including breakfast on Monday and pastries on Friday

Responsibilities

• Define, with support, the objectives and focus of each user test.
• Own, with support, the day-to-day planning and delivery of defined qualitative and quantitative research studies, including moderating tests, observing users, analysing findings, and preparing reports.
• Own the technical set-up and smooth running of research sessions, as well as proactive maintenance of the lab space and equipment.
• Support the development and maintenance of our recruitment database.
• Continue to develop research competencies through working with and learning from teammates.
• Contribute to improvements in research tools, processes, and practice; stay current with games user research, accessibility, data protection, and relevant industry developments.
• Act as a representative of the lab and a research champion to maintain positive relationships with internal and external teams.

Requirements

• 2+ years of practical experience planning and conducting user research, using qualitative and quantitative methods in a professional, academic, or equivalent applied setting.
• A passion for Video Games and the gaming industry.
• Strong interpersonal skills, with the ability to build rapport, establish credibility, and adapt communication across cultures.
• Excellent written communication skills.
• Curiosity, creativity, and enjoyment of solving complex issues.
• Solid knowledge of Microsoft Office Suite (including Excel and PowerPoint).
• Experience with survey design, user research, and user research theory and methodology (desirable)
• Data analysis and visualisation experience (desirable)
• Experience with PC gaming, video streaming and/ or editing (desirable)

Equal Opportunities Statement

Dambuster Studios is an Equal Opportunity Employer. Anyone considering their next step in their career journey with Dambuster will receive consideration without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity or paternity, or membership in any other legally protected category. We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to apply.

We operate a transparent recruitment process that removes barriers for those who require reasonable adjustments. If you require reasonable adjustments during the recruitment or onboarding process, or if you are successful in securing a position with us, please let us know what we can do to ensure your success.