User Experience Designer

Barclays; Glasgow; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an AVP User Experience Designer to shape the learning experiences of its employees. In this pivotal role, you will design and implement innovative training programmes that enhance employee development and support leadership growth. Your expertise in User Experience and Product Design will be crucial as you collaborate with HR and stakeholders to create impactful learning solutions. This role offers the chance to influence decision-making, lead teams, and engage in complex data analysis, all while embodying the values of respect, integrity, and excellence. Join a forward-thinking team dedicated to fostering a culture of continuous improvement and development.

Qualifications

• Extensive experience in User Experience and/or Product Design.
• Strong skills in user research and data analysis.

Responsibilities

• Collaborate with HR to analyze development needs.
• Design and deliver digital training content and user experiences.
• Manage onboarding processes and materials.

Skills

User Experience Design

Product Design

User Research

Data Analysis

Stakeholder Management

Project Management

Tools

Learning Lab

Job description

Join us as an AVP User Experience Designer to plan and implement the design elements of learning materials. You will develop programmes and initiatives supporting the growth of the bank’s employees and leaders. As an AVP, you will be responsible for discovering, designing, developing, and measuring learning solutions that align with Barclays' quality standards, including Brand and Accessibility.

Responsibilities

1. Collaborate with HR and hiring managers to analyze current and future development needs.
2. Design and deliver digital training content, programmes, and User Experience journeys.
3. Manage onboarding programmes, including training and support during onboarding.
4. Analyze data to measure the success of talent development initiatives.
5. Develop coaching, mentoring, and train-the-trainer programmes.
6. Implement talent pipelining processes for succession management and career progression.

Ideal Candidate

• Extensive experience in User Experience and/or Product Design.
• Strong skills in user research and data analysis.
• Stakeholder management and business acumen.

Desirable Skills

• Knowledge of the full Learning cycle from needs analysis to evaluation.
• Familiarity with learning frameworks, approaches, and interventions.
• Strong project management experience.
• Experience with Learning Lab or similar digital tools.

Role Purpose

Design and implement programmes that support employee and leader development.

Accountabilities

• Develop and execute training programmes, workshops, and learning opportunities.
• Collaborate with HR to analyze development needs.
• Design classroom and digital training content and user experiences.
• Manage onboarding processes and materials.
• Measure success through data and metrics analysis.
• Develop coaching, mentoring, and train-the-trainer programmes.
• Identify and manage talent pipelines, succession planning, and career progression.

AVP Expectations

• Influence decision-making and contribute to policy development.
• Lead a team or guide collaborative assignments, setting objectives and coaching.
• Demonstrate leadership behaviours aligned with Barclays' values.
• Consult on complex issues and support risk mitigation.
• Manage risks and controls effectively.
• Engage in complex data analysis and communicate effectively.
• Influence stakeholders to achieve outcomes.

All colleagues are expected to embody Barclays' values of Respect, Integrity, Service, Excellence, and Stewardship, and to demonstrate the Barclays Mindset of Empower, Challenge, and Drive.