Used Car Sales Manager- Ford Bradford

D. M. Keith; Bradford; On-site; GBP 35,000 - 60,000; Full time

Job summary

A family-run automotive dealership in Bradford seeks a motivated Sales Manager. Responsibilities include leading the sales team, achieving targets, and fostering a customer-focused culture. Attractive salary package and ongoing training opportunities for career growth are offered.

Benefits

World-class training

30 days annual leave

Preferential service rates for family and friends

Workplace pension scheme

Company demonstrator

Qualifications

• Experience as a Sales Manager in automotive sales preferred.
• Ability to lead and motivate a sales team.
• Strong communication and customer service orientation.

Responsibilities

• Control the Sales team and achieve budgeted targets.
• Manage training and development of sales members.
• Develop strategies to increase business and profitability.

Skills

Leadership

Customer Service

Sales Strategy

Coaching

Job description

We are looking to recruit a driven, ambitious individual to join our Ford team in Bradford.

This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners. This role comes with a competitive basic salary of £35,000 with an achievable OTE of £60,000.

About Our Business

Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses, we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.

Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family, and Fearless, you’ll fit in well here. We’d like to hear from you even if you have no experience of the automotive industry.

We offer manufacturer training for product knowledge to give you the technical skills you need, and we work with our own world-class sales trainer who will give you everything you need to be a “top one percenter”.

We’ll expect you to work hard, but in return, we’ll offer you an industry-leading package, flexible working hours, and a real opportunity to progress. We prefer to promote from within, and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.

About You

We are recruiting for an experienced and highly talented Sales Manager to join our successful team at our York dealership. Reporting to the Dealer Principal, the main responsibilities will be to control the Sales team. You will have responsibility for all budgeted targets, ensuring that operational standards are achieved and high levels of customer satisfaction and retention are maintained. The successful applicant will play a key role in identifying business opportunities and developing the long-term growth of the dealership, the team, and the team.

This individual will be self-motivated and able to lead from the front. This person will create and develop a customer service-driven environment and culture through regular communication, team building, and coaching within the Sales Department.

As a Sales Manager, Your Key Objectives Will Be

• To achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team.
• To manage the training and development of the sales members, developing skills to support improvements in job performance and to aid career advancement.
• Delegate responsibilities to appropriate personnel and monitor progress to ensure the task is completed as directed.
• To work with the Dealer Principal to formulate policies and procedures to achieve maximum profitability.
• Develop strategies, objectives, and action plans to increase business and ensure maximum profitability and volume sales targets are achieved and exceeded.
• Plan, oversee, and monitor the completion and success of sales campaigns, advertising, and promotional activities to maximize car and extras sales and also create and maintain a positive and professional image of the retailer.
• Analyze current procedures to identify opportunities for improvement.
• Build a strong rapport with financial institutions and other relevant businesses.
• To maximize sales and profitability through satisfaction and retention of customers.
• Ensure appropriate communication is sent to all customers to establish long-term marketing objectives.

Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed.

What We Offer

• World-class training provided from our own trainer and our brand partners
• 30 days annual leave inclusive of 8 bank holidays, increasing with length of service
• Preferential rates for servicing and repairs on your family and friends’ cars.
• A workplace pension scheme.
• Company demonstrator
• Excellent Salary and On Target Earnings

Hours

Your normal working hours are between 8.30 am to 6.30 pm, Monday to Friday. 8.30 am to 5.00 pm on a Saturday and 10.30 am - 4.00 pm on a Sunday.

You will work on a shift pattern to cover the hours required to operate the business. This equates to an average of 41.5 hours per week over a 4-week period.

We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability, or other characteristics.