Urology Specialist Healthcare Support Worker

Calderdale and Huddersfield NHS Foundation Trust; Huddersfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dedicated Urology Diagnostics Unit as a Health Care Support Worker, where you'll play a vital role in supporting clinics and performing essential urological procedures. This position requires a motivated individual with strong organisational and communication skills to manage patient pathways and assist in delivering high-quality care. You will work closely with a multidisciplinary team, ensuring exemplary patient experiences while also having the opportunity to run your own clinic independently. If you are passionate about making a difference in patient care within the NHS, this role is perfect for you.

Qualifications

• Must have considerable experience in NHS and Urology specialty.
• Excellent communication and organisational skills are essential.

Responsibilities

• Plan and organise urological investigations and manage patient pathways.
• Provide clerical support and assist in delivering high standards of care.

Skills

Cystoscopy assistance

Venepuncture

Catheterisation

Organisational skills

Communication skills

Attention to detail

Education

Experience in NHS environment

Experience in Urology specialty

Tools

EPR

iCRIS

NHS e-referral

Job description

The Urology Diagnostics Unit is a newly set up specialist unit, primarily concerned with the investigation and treatment of patients with Urological conditions, both benign and malignant.

This role will support the new clinics that are run on the unit, whilst also carrying out the more established clinics of uroflowmetry and urodynamics.

The successful candidate will have a variety of extended skills including being able to assist with cystoscopy, venepuncture, catheterisation, with an ability to work as part of a team but to also run their own clinic independently.

We are looking for a highly motivated individual with good organisational skills to join the Urology team as a Health Care Support Worker with specialist skills in Urology.

The post holder will be required to plan, organise, and book urological investigations, completing electronic records to assist you. You will be expected to proactively manage aspects of patients' pathways, intervening & escalating where necessary.

You will be an integral part of the Urology Diagnostics Unit team, based at Huddersfield Royal Infirmary, but you will also need to go over to Calderdale Royal Hospital to cover as required.

The post holder will also provide clerical and administrative support including sending out appointment letters and reminder text messages, booking appointments on EPR, and sending out investigation requests.

You must have considerable experience of working in an NHS environment including the use of clinical systems i.e. EPR/iCRIS/NHS e-referral, but also especially working within the speciality of Urology as you will often need to work independently.

You will be required to have excellent communication skills as this post requires liaison across the many multidisciplinary services and the ability to work independently.

An ability to work to a high degree of accuracy and attention to detail is essential.

To assist the multi-disciplinary team to provide exemplary and compassionate care within the Urology setting.

To actively assist in the delivery of individual programmes of care under the direction of qualified nursing staff, but also to work independently.

To pro-actively support the provision of high standards of nursing care in the Urology department by performing diagnostic tests, and to aid clinicians where appropriate.

Carry out urology investigations and interpret the results, escalating and/or intervening where necessary.