Urology Clinic Manager

Northumbria Group.; Ashington; Remote; GBP 49,000 - 57,000; Full time

Benefits offered by this job

Wellbeing hub

Staff networks

Flexible working

Annual leave

Pension scheme

Lease car

Home electronics scheme

Training programmes

Salary sacrifice savings

Job summary

Northumbria Healthcare NHS Foundation Trust is seeking a Urology Clinic Manager (Band 7) for a 15-month secondment at the Ashington site. The role focuses on operational management of urology outpatient services and diagnostic pathways, with emphasis on service improvement, staff leadership, and patient-centred care.

The post requires an NMC-registered nurse, a health-related degree or equivalent, and mentoring/registration credentials as part of the essential criteria.

Qualifications

• NMC registration and current practicing status.
• A health-related degree or equivalent knowledge/experience.
• Formal mentoring registration or credential (mentor).
• Professional regulatory requirements as applicable (PP126/127).
• Registration and competencies equivalent to D32/33 as required.

Responsibilities

• Oversee operational management of Urology outpatient and diagnostic services.
• Coordinate clinic capacity, appointments and patient flow with clinical teams.
• Lead service improvements and pathway redesign to deliver high-quality patient care.
• Provide leadership to administrative staff and ensure governance and safety standards.
• Support workforce planning and staff development within Urology service.

Education

NMC Registered Nurse

Health-related degree

Mentor

PP126/127

D32/33

Job description

Main area Urology Grade NHS AfC: Band 7 Contract 15 months (Fixed term for external; secondment for internal) Hours

• Full time
• Flexible working

37.5 hours per week Job ref 319-8384474JA

Site Ashington Town Ashington Salary £49,387 - £56,515 per annum Salary period Yearly Closing 22/11/2026 23:59

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you

• Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
• Support and connection through a variety of Staff Network groups
• A range of flexible working opportunities
• Generous annual leave and pension scheme
• Access to lease car and home electronics scheme (qualifying criteria applies)
• Opportunities to improve your professional development through our vast training programmes
• Access to savings scheme via salary sacrifice with Northumberland Community Bank

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.

Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

Job overview

Secondment 15 months

Secondment 15 months

An exciting opportunity has arisen for an enthusiastic, motivated, and experienced individual to join our Urology Service as a Urology Clinic Manager.

The post holder will play a vital role in supporting the delivery and operational management of urology outpatient services and diagnostic pathways. Working closely with clinical and operational teams, the successful candidate will lead service improvement initiatives, manage patient pathways, and ensure the delivery of high-quality patient-centred care.

The successful candidate will be a highly motivated individual with strong leadership skills and a proven track record of delivering service improvement within a healthcare setting.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The Urology Clinic Manager will be responsible for the operational management and performance of Urology outpatient and diagnostic services, ensuring patients receive timely, safe and effective care throughout their pathway.

The post holder will manage clinic capacity, appointment scheduling, waiting lists and patient flow, working closely with consultants, nurses, administrative teams and diagnostic support to deliver service objectives and achieve national and local performance targets.

They will support with the development and implementation of service improvements, including direct-to-test pathways, monitor performance, identify opportunities for improvement and support pathway remodelling.

The post holder will provide leadership and management to administrative and support staff, promoting a positive team culture and ensuring staff are supported to deliver high quality patient centred care.

Working alongside teams within clinical areas, the Urology Clinic Manager will act as a visible role model, providing day to day operational support, resolving issues and helping to support a smooth patient journey.

The post holder will ensure compliance with Trust policies, governance requirements and patient safety standards, while supporting the management of complaints, incidents and patient feedback. They will also contribute to workforce planning, staff development, resource management and the delivery of continuous service improvement across the Urology service.

Detailed job description and main responsibilities

Manage the running of Urology outpatient and diagnostic services. Ensure patients progress through their care pathway in an efficient manner.

Coordinate clinic capacity, appointments, waiting lists.

Provide line management, leadership and support to administrative and support staff.

Work closely with consultants, nurses and operational teams to deliver safe, high-quality care .

M onitor performance to identify opportunities for improvement.

Ensure compliance with Trust policies, quality standards and patient safety requirements.

Support the management of complaints, incidents and patient feedback, ensuring learning is embedded into practice.

Contribute to workforce planning, staff development and training.

Promote a positive patient experience and high standards of customer care.

Support the effective use of resources.

Represent the service at meetings and contribute to wider organisational objectives.

Act as a role model, working alongside clinical and administrative teams to provide leadership, guidance and operational support, promoting a positive team culture and helping resolve issues to ensure a smooth patient journey

Person specification

Qualifications

• 1 st Level live NMC Registered Nurse
• Health related degree or equivalent knowledge and / or experience
• Registered mentor
• PP126/127 or equivalent
• D32/33 or equivalent

Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Gill Harris Job title Modern Matron Email address [e-mail] Telephone number 07814590285