Urgent Eye Admin Assistant and Secretary Support

Ekhuft; Ashford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established healthcare provider is seeking an Urgent Eye Admin Assistant to support the Ophthalmology Department. This role involves managing patient pathways and serving as the first point of contact for inquiries, ensuring a smooth and efficient service. The ideal candidate will thrive in a fast-paced environment and possess strong organisational and communication skills. Join a team dedicated to delivering exceptional care and improving patient experiences. This is a fantastic opportunity to be part of a compassionate team making a real difference in the community.

Qualifications

• Organised individual needed to support Urgent Eye Administration Team.
• Ability to manage patient pathways and inquiries effectively.

Responsibilities

• Manage and monitor patients through their treatment pathway.
• Act as first point of contact for enquiries from GPs and patients.

Skills

Organisational Skills

Communication Skills

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Job description

Urgent Eye Admin Assistant and Secretary Support

Join to apply for the Urgent Eye Admin Assistant and Secretary Support role at East Kent Hospitals University NHS Foundation Trust.

The Ophthalmology Department is looking for an organised individual to join the Urgent Eye Administration Team, working alongside the clinical team to help deliver this emergency service efficiently. This is a fast-paced environment, so you would need to work well under pressure.

Responsibilities:

1. Manage and monitor patients through their treatment pathway ensuring compliance to RTT and local waiting time standards.
2. Act as the first point of contact on behalf of the consultant and the Trust and deal effectively with all enquiries from GPs, patients, and other departments within the Trust, in line with Trust Values.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK, you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

For further details / informal visits contact:
Name: Nicole Murray
Job title: Cataract Co-ordinator & Urgent Eye Supervisor
Email address: [e-mail]
Telephone number: 01233616647

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative

Industries

Hospitals and Health Care