University Program Coordinator - Online Studies

Placements24; Greater London; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary and comprehensive福利

Job summary

Placements24 is seeking a University Program Coordinator to manage online study programs based in East London. You will coordinate enrollment, course scheduling, and records, while serving as the main contact for online students and supporting faculty resources.

In this hybrid role, you will collaborate with IT, library, and career services to ensure a smooth, positive online learning experience and track program progress for continuous improvement in student support and delivery.

Qualifications

• Bachelor's degree in Education, Business Administration, or a related field.
• Minimum of 3 years of experience in program coordination, administration, or student support, preferably in online higher education.
• Excellent organizational, time management, and multitasking skills.
• Strong communication and interpersonal skills with students, faculty, and staff.
• Proficiency with student information systems, LMS, and general office software.

Responsibilities

• Coordinate the administrative aspects of online academic programs, including enrollment, course scheduling, and record-keeping.
• Serve as the primary point of contact for online students, addressing inquiries and providing support related to their academic journey.
• Facilitate communication between online students, faculty, and university support services.
• Assist faculty in managing their online courses, providing technical support and resource guidance.
• Monitor program progress and identify areas for improvement in online student support and program delivery.

Skills

Excellent organizational skills

Time management

Multitasking

Communication skills

Education

Bachelor's degree in Education, Business Administration, or a related field

Tools

LMS

Student information systems

Office software

Job description

About the Role

Our client is seeking a highly organized and motivated University Program Coordinator to manage and support their growing portfolio of online study programs based in East London . This role is crucial for ensuring the smooth operation and effective delivery of online courses, acting as a liaison between students, faculty, and administrative departments. You will be responsible for coordinating program logistics, student support services, and faculty resources to create a seamless and positive online learning experience. The ideal candidate is adept at managing multiple tasks, communicating effectively in a virtual environment, and is committed to supporting student success in higher education, with a flexible hybrid work schedule.

Key Responsibilities

• Coordinate the administrative aspects of online academic programs, including enrollment, course scheduling, and record-keeping.
• Serve as the primary point of contact for online students, addressing inquiries and providing support related to their academic journey.
• Facilitate communication between online students, faculty, and university support services (e.g., IT, library, career services).
• Assist faculty in managing their online courses, providing technical support and resource guidance.
• Monitor program progress and identify areas for improvement in online student support and program delivery.

Requirements

• Bachelor's degree in Education, Business Administration, or a related field.
• Minimum of 3 years of experience in program coordination, administration, or student support, preferably in an online higher education context.
• Excellent organizational, time management, and multitasking skills.
• Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff.
• Proficiency with student information systems, learning management systems (LMS), and general office software.

Benefits

• Competitive salary and comprehensive benefits package.
• Hybrid work model allowing for flexibility and work-life balance.
• Opportunity to contribute to the expansion and success of online education initiatives.
• Professional development opportunities within the university structure.
• A dynamic and supportive work environment in East London .