University Intern - Medical Affairs

Boehringer Ingelheim; Bracknell; On-site; GBP 12,000 - 19,000; Part time

Benefits offered by this job

Learning opportunities

Mentoring and coaching

Online learning resources

Job summary

Boehringer Ingelheim UK & Ireland offers internship roles within Medical Affairs Excellence and Operations (MxO). You will support Medical Information and named patient activities, respond to enquiries, develop medical content, and contribute to projects that enhance patient care and service quality.

The internship provides hands-on experience across medical information, communications, and healthcare stakeholder engagement in a regulated pharma environment, with learning plans and mentoring

Qualifications

• Currently studying for a degree in Biology, Pharmacology, Biochemistry or another Biological Science and completing a placement year as part of the course.
• Minimum of three A levels at ABB or equivalent.
• Right to work in the UK for the full duration of the internship.

Responsibilities

• Respond to medical enquiries from healthcare professionals and the public by phone and email.
• Create and maintain medical content resources and standard responses.
• Assist with named patient provision of unlicensed medication and resupply orders.
• Contribute to Medical Affairs projects and continuous improvement initiatives.
• Develop internal communications highlighting impact of MxO activities.

Skills

Analytical thinking

Written & verbal communication

Customer/patient support

AI literacy

Education

Biology/Pharmacology/Biochemistry or related Biological Science degree

Tools

Microsoft Office

Job description

These intern roles sit within Medical Affairs Excellence and Operations (MxO), part of the wider Medical Affairs department at Boehringer Ingelheim UK & Ireland. MxO helps ensure that patients and healthcare professionals have access to trusted information and appropriate support for the safe and effective use of our medicines, while enabling innovative, efficient and compliant ways of working across the organisation. The roles will primarily support Medical Information and Named Patient activities, whilst also contributing to wider Medical Affairs initiatives, helping to deliver services and projects that make a difference to patients and healthcare professionals.

What you will do

• Respond to medical enquiries from healthcare professionals and members of the public about Boehringer Ingelheim medicines by phone and email.
• Create and maintain medical content resources, including medical information standard responses, frequently asked questions, and digital content.
• Assist with the named patient provision of unlicensed medication, including receiving, tracking and responding to requests from healthcare professionals, and handling orders for medication resupply.
• Contribute to Medical Affairs projects and continuous improvement initiatives that enhance the quality and efficiency of our services.
• Develop internal communications that highlight the impact of MxO activities, projects, and services across the organisation.
• Use specialist platforms, digital tools and business processes to ensure activities are compliant and efficient.

What you will gain

You will gain hands‑on experience across medical information, named patient access, medical communications, and medical affairs projects. You will develop skills in interpreting and communicating scientific information, engaging with healthcare professionals, project coordination, process improvement and use of digital platforms and systems, while working within a regulated healthcare environment. You will also gain insight into how medicines are supported throughout their lifecycle, from pipeline medicines in development through to those used in everyday clinical practice, and how different teams within a pharmaceutical company work together to improve patient outcomes.

What you can expect from a Boehringer Ingelheim internship

• Meaningful work and real responsibilities from the start, with opportunities to contribute to projects that matter.
• Joining with a large cohort of exceptional students, you will receive a clear placement plan setting out key projects, milestones and your learning goals for the year.
• Support from your manager, your team and HR, with regular feedback and development conversations.
• Learning opportunities beyond the role, including workshops, networking, career insights and exposure to different parts of the business.
• Access to coaching, mentoring and online learning resources, including Boehringer's virtual University.
• The opportunity to build professional confidence, workplace skills and a network across the organisation.
  Currently studying for a degree in Biology, Pharmacology, Biochemistry or another Biological Science and completing a placement year as part of the course.
• A minimum of three A levels at grades ABB, or equivalent.
• The right to work in the UK for the full duration of the internship.
• The ability to travel independently to the usual place of work and, where required, to other sites.
• A good understanding of general medical terminology and the ability to gain a deep understanding of specific medical concepts through proactive self-learning.
• Strong analytical and problem‑solving skills with the ability to interpret information, identify key insights and communicate them clearly.
• Experience of scientific writing, literature review
• Experience providing customer, patient or stakeholder support in a work, volunteering or university setting.
• Communicates clearly and professionally in writing and conversation.
• Works collaboratively, builds positive relationships and contributes own ideas proactively.
• Organises tasks, manages time and meets agreed deadlines.
• Takes ownership of learning, asks questions and responds positively to feedback.
• Adapts to changing priorities and approaches work with curiosity and initiative.
• Uses AI appropriately to deliver work. Confident with Microsoft Office and is willing to learn new systems and technology.
• Acts professionally and follows relevant policies, procedures, legal obligations and health, safety and environmental requirements.
  Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work, delivered through excellent HR policies and people practices. To learn more visit: https://www.boehringer-ingelheim.co.uk/careers/uk-careers/why-great-place-work