Unit Manager - Non - Clinical

NHS; Bracknell; On-site; GBP 30,000 - 40,000; Full time

Job summary

Avery Healthcare seeks a Unit Manager (Non-Clinical) to support care home management in delivering high-quality, person-centered care. Responsibilities include monitoring care standards, leading care planning, and acting as a key contact for residents and professionals. Join a supportive team committed to exceptional care.

Qualifications

• At least 2 years of experience working with the resident group.
• Knowledge of the CQC Fundamental Standards.

Responsibilities

• Monitoring standards of care delivered by staff through observation and audit.
• Leading the person-centred care planning process.

Skills

Leadership

Communication

Education

NVQ Level 3

Job description

Avery Healthcare is a leading provider of luxury elderly care homes in the UK, committed to creating meaningful lives for their residents and employees. The Unit Manager (Non-Clinical) role is a key position responsible for supporting the care home management team in delivering high-quality, person-centered care.

Main duties of the job

As a Unit Manager (Non-Clinical), you will be responsible for monitoring standards of care, ensuring the well-being of each resident, and leading the person-centered care planning process. You will act as a key point of contact for residents, their relatives, and healthcare professionals, responding to any concerns or complaints. The role requires strong leadership, excellent communication skills, and a commitment to delivering exceptional care.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are passionate about creating meaningful experiences for their residents and employees, offering a supportive and inspiring environment where people feel valued and empowered. With over 100 homes across the country, Avery is dedicated to providing exceptional care and building a culture that aligns with their vision of 'creating meaningful lives together'.

Job responsibilities

Package Description: At Avery Healthcare, we support the people who care for our residents. We celebrate and support our teams every step of the way. When you join us, you'll make a positive impact on residents' lives daily. We are committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. As part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We are looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Unit Manager (Non-Clinical). If this sounds like the place for you, we’d love to hear from you!

About the role

Your focus as a Unit Manager (Non-Clinical) will be to support the care home management team in delivering high-quality care by providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors, and staff.

Other responsibilities will include:

• Monitoring standards of care delivered by staff through observation, audit, and direct involvement.
• Monitoring the well-being of each resident, being aware of any changes impacting care, and ensuring care plans are updated accordingly.
• Leading the person-centred care planning process by implementing, monitoring, and evaluating care plans, completing audits, and developing action plans.
• Acting as a key contact point for residents, relatives, visitors, and health and social care professionals, ensuring concerns are addressed and escalated when necessary.

Qualifications and experience

• NVQ Level 3 or equivalent in care for care homes.
• At least 2 years of experience working with the resident group.
• Knowledge of the CQC Fundamental Standards.
• Ability to lead staff and act responsibly in the absence of the manager.

Additional requirements

This role requires a DBS Disclosure check, with costs met by Avery Healthcare, and proof of eligibility to work in the UK.