Unit Clerk

Team Member Services; Manchester; On-site; GBP 16,000 - 26,000; Full time

Job summary

AdventHealth is seeking an administrative support professional to join our team in Kentucky. The role involves processing chart documentation, coordinating with departments and clinicians, and ensuring secure medication handling upon floor arrival.

You will interact with patients respectfully, handle routine data entry, and support quality initiatives in a fast-paced hospital environment. Strong communication and organizational skills are essential.

Qualifications

• 1+ administrative support in a healthcare setting.
• High School Grad or Equiv required; Associate degree preferred.
• Basic Life Support (CPR) certification preferred.
• NonViolent Crisis Intervention Program preferred.

Responsibilities

• Notify and coordinate with other departments and physicians as needed and document on the chart and EMR.
• Access medication room to place medications securely on arrival to the floor.
• Maintain accurate patient lists and assist with patient transfers as required.
• Document and monitor activities; support quality standards and performance initiatives.
• Interact with patients appropriately considering age, acuity and culture.
• Follow confidentiality guidelines and hospital policies in all actions.

Skills

English communication

Critical thinking

Customer service

Teamwork

Multitasking

Organization

Education

High School Grad/Equiv

Associate degree

Nutrition-related field

Tools

Microsoft Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

210 MARIE LANGDON DR

City:

MANCHESTER

State:

Kentucky

Postal Code:

40962

Job Description:

• Exemplifies AdventHealth's core values of Keep Me Safe, Make It Easy, Love Me, and Own It through behavior.
• Notifies and calls other departments or physicians when necessary and places appropriate information on the chart, forms, computer, and electronic record.
• Accesses the medication room to place medications in a secure area upon arrival to the floor.
• Exhibits a desire to learn and upgrade skills.
• Supports quality standards and initiatives set by the department.
• Participates in practice changes resulting from performance improvement activities and accurately documents and monitor activities as needed.
• Interacts with patients in a manner appropriate to their age, acuity, and culture.
• Posts pertinent patient data in a timely manner.
• Responds appropriately in emergency situations.
• Performs indirect patient care duties related to admission, transfer, and discharge.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to learn and apply computer-related applications and programs, including using electronic keyboards and other peripheral devices. [Required]
• Mature judgment and the ability to handle confidential information within hospital guidelines and applicable regulations. [Required]
• Ability to communicate verbally in English and in written form with persons of varied backgrounds in a respectful, effective, and professional manner. [Required]
• Critical thinking/problem-solving skills. [Required]
• Teamwork, tact, and conflict resolution. [Required]
• Organizational, multitasking, and prioritization skills. [Required]
• Performs accurate documentation within the electronic medical record. [Required]
• Proficient computer skills, including Microsoft® PowerPoint, Word, Excel. [Required]
• Exceptional customer service skills and pleasant telephone manner. [Required]
• Basic knowledge of medical terminology. [Required]
• Safe and efficient use of telephones, copier/fax machines, and computers. [Required]
• Flexibility in scheduling of hours and the ability to work overtime, weekends, and holidays. [Required]
• Strong analytical and mathematical abilities. [Required]
• Excellent organization and people skills. [Required]
• Knowledge of Intranet and current hospital EMR systems [Preferred]
• Demonstrated ability to work under stressful conditions and in a physically demanding, high-stress environment. [Preferred]
• Ability to read, write, and follow instructions in English with good oral communication skills. [Preferred]
• Skills in greeting new patients, maintaining accurate lists of telephone numbers, and assisting with patient transfers. [Preferred]
• Demonstrates proficient knowledge of diagnostic procedures, supply maintenance, and auditing of national patient safety goals. [Preferred]
• Understands the electronic medical record and uses it proficiently for retrieval of patient information under confidentiality guidelines. [Preferred]

Education:

• High School Grad or Equiv [Required]
• Associate [Preferred]

Field of Study:

in Food and Nutrition, Dietetics, Nutritional Sciences, Human Nutrition or nutrition-related field

Work Experience:

• 1+ administrative support in a healthcare setting [Preferred]

Additional Information:

N/A

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Preferred]
• NonViolent Crisis Intervention Program [Preferred]

Physical Requirements:

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.77 - $25.22

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.