Underwriting Assistant

Sompo; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Sompo is seeking an Underwriting Assistant in London's Insurance Operations team on a 12-month FTC. Responsibilities include data collection, documentation management, and process coordination to enhance operational resilience. Ideal candidates will possess strong problem-solving and communication skills, and contribute to a collaborative work environment.

Qualifications

• Working knowledge of insurance underwriting systems is beneficial.
• Ability to work effectively in a fast-paced environment.
• Proactive mindset and logical thinking.

Responsibilities

• Gathering, validating, and inputting data for underwriting.
• Preparing and maintaining policy documentation.
• Coordinating with departments for smooth workflow.

Skills

Problem-solving

Communication

Interpersonal skills

Time management

Organizational skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe, and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution, and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative, and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, across our global locations. Our compensation and benefits programs are market-driven and competitive, with excellent family-friendly policies and flexible working provisions.

Job Description

Sompo has a unique opportunity for a Underwriting Assistant in our Insurance Operations team to support our UK Insurance Market, on a 12-month FTC basis.

This role will be within our London and UK Regions COO function. The Service Delivery team plays a vital role in supporting various business lines within our Underwriting team based in London, UK, while undertaking transformation activities to broaden and better control the services provided. This exciting opportunity will allow the incumbent to play an integral part in strengthening the operational resilience of the services provided by the Operations function, while laying the foundation for a career in Insurance.

Location: This position will be based in our London office. We promote a collaborative work environment where our employees thrive and develop long-lasting careers.

What you'll be doing:

• Data Collection and Entry: Gathering, validating, and inputting data, including transposing policy information from various documents to pricing platforms, policy administration systems, or other relevant systems.
• Documentation Management: Preparing, organizing, and maintaining policy documentation and underwriting files with a functional knowledge of ImageRight, Guidewire, Workflow, Document Management Systems, and pricing platforms.
• Process Coordination: Coordinating with departments and outsourced providers to facilitate smooth workflow and timely processing as per Standard Operating Procedures. This includes management of policies from submission to booking, assisting in renewals, managing cash balances, and ensuring KPIs are met regarding speed and quality.
• Issue / Query resolution: Supporting effective service delivery by resolving queries within established timeframes, including follow-up on missing documents, management of outsourced providers' queries and errors.
• Compliance Adherence: Ensuring SOPs are followed with related controls completed, and supporting internal/external audits.
• Reporting: Providing accurate and timely input into the operational management dashboard.
• Continuous Improvement: Identifying and documenting opportunities for process improvements, performing functional testing of IT and process changes, and participating in change/transformation activities as a Subject Matter Expert.
• Training: Completing all required training to understand the underwriting process and supporting the training of new team members.

What you'll bring:

• Working knowledge of insurance underwriting systems is beneficial.
• Strong problem-solving and decision-making skills.
• Excellent written and oral communication skills.
• Exceptional interpersonal skills with a team-oriented approach.
• Ability to work effectively in a fast-paced environment.
• Proactive mindset and logical thinking.
• Strong time management and organizational skills.
• Confidence to challenge and competent computer skills, including Microsoft Excel, Word, and Outlook.

In today’s world, what do we stand for?

We aim to create value for clients and shareholders while maintaining an attractive workplace. We foster ongoing, open dialogue between managers and staff, and are committed to an inclusive, diverse environment. We reject all forms of racism, bigotry, prejudice, and injustice, investing in building an inclusive workplace.

About Us

Expert Partners.
Clarity in complexity.
Unwavering commitment.

We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance, with over 130 years of experience. We are dedicated to simplifying your risk management journey with meticulous solutions and insights, supported by our 9,000+ employees worldwide. When you choose Sompo, you choose the ease of expertise.