Underwriting Analyst

PLC D&G Group Limited; Wimbledon; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Discretionary bonus

Annual leave 25 days

Life assurance 4x

Health cash plan

Pension scheme

Car leasing

Cycle to work

Employee assistance programme

Protection plan

Job summary

Domestic & General is seeking an Underwriting Analyst for a permanent hybrid role, based from Wimbledon or Nottingham offices, to support pricing and risk decisions that keep our warranty products commercially sustainable and fair for customers. You will analyse performance trends, monitor profitability and growth, and contribute to forecasting and recommendations.

A numerate degree and strong data skills, with Excel and interest in SQL, Power BI and Python, will help you thrive in a

Qualifications

• A degree in a numerate subject such as Mathematics, Statistics, Economics, Actuarial Science, Data Science, Business Analytics or related discipline.
• Strong interest in data analysis, commercial decision-making, insurance, pricing or risk.
• Strong analytical and numerical skills with the ability to interpret data and draw meaningful conclusions.
• Confidence using Excel and an interest in developing skills in SQL, Power BI and Python.
• Good communication skills and the ability to explain analysis clearly to both technical and non-technical audiences.
• Proactive mindset with a desire to learn and broaden commercial understanding.

Responsibilities

• Analyse performance trends, monitor profitability, growth, retention and customer value.
• Analyse claims, customer and product data to identify trends, risks and opportunities.
• Support forecasting activities and assess future performance scenarios.
• Contribute to recommendations relating to pricing, underwriting, promotions and retention.
• Produce clear analysis, reports and commentary for stakeholders across the business.
• Build relationships across Commercial, Pricing, Product, Operations, Finance and Data teams.

Skills

Numerical skills

Analytical thinking

Communication

Education

Numerate degree

Tools

SQL

Power BI

Python

Excel

Job description

Underwriting Analyst Permanent Position Hybrid from our Wimbledon or Nottingham Offices

Domestic & General is growing rapidly across 12 countries, helping customers protect the appliances they rely on every day while reducing waste by extending the life of household devices. As we continue to expand, we're looking for an Underwriting Analyst to join our team and play a key role in supporting the pricing and risk decisions that keep our products commercially sustainable, drive business growth, and ensure we continue to deliver fair value for our customers. This position will be focused on our UK business. Working closely with teams across Pricing, Product, Commercial, Finance, Operations and Data, you'll analyse performance trends, identify risks and opportunities, and help develop recommendations that support both business objectives and customer outcomes.

The Role

As an Underwriting Analyst, you'll use data, insight and problem-solving skills to support decisions that influence product performance, profitability and growth across our warranty portfolio. Monitoring account and portfolio performance across profitability, growth, retention and customer value metrics. Analysing claims, customer and product data to identify trends, risks and opportunities. Supporting forecasting activities and helping to assess future performance scenarios. Contributing to recommendations relating to pricing, underwriting, promotions and retention activity. Producing clear analysis, reports and commentary for stakeholders across the business. Building strong relationships with colleagues across Commercial, Pricing, Product, Operations, Finance and Data teams. Supporting the development of reporting, dashboards and analytical processes. Learning how underwriting decisions are made and how they contribute to wider business performance and customer outcomes.

About You

We're looking for a naturally curious and analytical individual who enjoys working with data, solving problems and uncovering insights that drive better business decisions. You don't necessarily need previous underwriting experience. We're interested in people with strong numerical skills, commercial curiosity and a willingness to learn in a supportive and collaborative environment. Ideally your profile will include the following: A degree in a numerate subject such as Mathematics, Statistics, Economics, Actuarial Science, Data Science, Business Analytics or a related discipline. A strong interest in data analysis, commercial decision-making, insurance, pricing or risk. Strong analytical and numerical skills with the ability to interpret data and draw meaningful conclusions. Confidence using Excel and an interest in developing skills in tools such as SQL, Power BI and Python. Good communication skills and the ability to explain analysis clearly to both technical and non-technical audiences. A proactive and inquisitive mindset with a desire to learn new skills and broaden your commercial understanding. Strong problem-solving abilities and the confidence to ask questions and challenge thinking constructively.

We offer lots of great benefits!

• Competitive salary and annual discretionary bonus
• 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
• Life assurance – employer funded cover of 4x basic salary
• Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
• Attractive company pension scheme
• Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles
• Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000
• Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
• Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends

Equal Opportunities

Domestic & General are an equal opportunities employer which means we treat people fairly.

We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which includes criminal record, credit and reference checks.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey. For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. You'll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We're transforming a 100-year-old business into a tech-driven platform with a global reach. But to do that, we'll need a range of skills from all walks of life. Think you can help?