Underwriter & Team Leader

Munich Re; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Munich Re is seeking an experienced Underwriter & Team Leader in Manchester to manage a team of underwriters and oversee portfolio management. The ideal candidate will possess strong technical underwriting skills, lead a collaborative team, and maintain high standards in customer service and compliance.

Benefits

Health and wellbeing benefits

Critical illness insurance

Life assurance

Health assessments

Qualifications

• Deep understanding of technical underwriting and company trading strategies.
• Ability to interpret management information effectively.
• Knowledge of the local market.

Responsibilities

• Handle end-to-end processes for a designated portfolio with intermediaries/customers.
• Manage team holidays, distribute renewals, and conduct onboarding.
• Drive good conduct to deliver optimal outcomes for customers.

Skills

Technical Underwriting

Communication Skills

Team Leadership

Relationship Building

Education

Diploma CII/ACII

Job description

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products, and industry leaders working in a supportive environment to achieve this.

At the heart of our success is a strong culture where people are encouraged to be present, bold, and curious, allowing them to achieve their individual goals.

We are seeking an experienced Underwriter & Team Leader to join our Manchester team. In this pivotal role, you'll act as the first point of contact for our Cargo, Freight, and Engineering underwriters—providing day-to-day supervision, technical expertise, and mentoring to support the development of less experienced team members.

We’re looking for a confident professional with excellent communication skills and a passion for leadership. If you thrive in a collaborative environment and are ready to make a real impact, we want to hear from you.

Responsibilities

• Handle end-to-end processes for a designated portfolio, working on-site with intermediaries/customers to deliver business development plans aligned with the company's trading strategy.
• Develop strong relationships with intermediaries, balancing their needs with the company's trading objectives to ensure profitable growth.
• Plan and organize work to meet customer service and credit control targets.
• Serve as a point of reference for issues related to intermediaries/customers or less experienced staff, ensuring high customer service standards.
• Maintain a balanced, high-quality portfolio by effectively using gathered information.
• Mentor team members on complex matters.
• Collaborate with other departments to ensure high service levels.

Supervision

• Manage team holidays and sickness via the MyView system.
• Distribute renewals and manage workloads.
• Assist with implementing new initiatives, processes, and procedures.
• Conduct regular feedback sessions with employees and communicate with the Operations Manager.
• Promote adherence to policies and procedures, liaising with relevant stakeholders.
• Conduct onboarding for new starters, including office orientation and safety procedures.
• Ensure display of current H&S and insurance documents.
• Drive good conduct to deliver optimal outcomes for customers and policyholders.
• Understand escalation procedures and responsibilities related to conduct risk management.

Compliance

• Act with honesty and integrity at all times.
• Exercise due care, skill, and diligence.
• Maintain transparency with regulators such as the FCA and PRA.
• Prioritize customer interests and fairness.
• Observe market conduct standards.
• Support the Consumer Duty rules, including acting in good faith, avoiding harm, and enabling customers to pursue financial objectives.

Knowledge and Skills

• Deep understanding of technical underwriting and company trading strategies.
• Ability to interpret management information effectively.
• Knowledge of the local market.
• Diploma CII/ACII or progress towards is preferred.

Key Relationships

• Internal: team members, commercial team, managers, claims, central services, syndicate, directors.
• External: intermediaries and customers.

Qualifications

• Diploma CII/ACII or substantial progress towards is preferred.

If your experience doesn't perfectly match every requirement, we still encourage you to apply. You might be the candidate we're looking for!

Diversity, Equity & Inclusion

We foster a diverse, equitable, and inclusive environment that celebrates and values differences, providing equitable opportunities for all.

Candidates can request reasonable adjustments during the recruitment process by contacting their Talent Acquisition representative.

Our ESG approach supports sustainable practices and community initiatives, including health and wellbeing benefits such as critical illness insurance, life assurance, health assessments, and more.