UK Sales Assistant

TN United Kingdom; Weymouth; On-site; GBP 18,000 - 25,000; Full time

Job summary

Mountain Warehouse is seeking a Sales Assistant who is passionate about retail and exceptional customer service. The role involves maintaining store presentation, assisting customers, and fostering a collaborative team environment. Ideal candidates are energetic, reliable, and committed to delivering outstanding service. Enjoy benefits like a monthly bonus scheme and a generous colleague discount.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Length of service awards

Qualifications

• Passionate about retail and customer service.
• Energetic and driven with a friendly demeanor.
• Reliable team player committed to excellence.

Responsibilities

• Maintain high presentation standards and create a welcoming atmosphere.
• Assist in daily store operations and process transactions.
• Support and train team members while exceeding sales targets.

Skills

Customer Service

Teamwork

Communication

Reliability

Job description

Job Title: Sales Assistant at Mountain Warehouse

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

• Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
• Participate actively in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Support and train new and existing team members by sharing knowledge and skills.

Operational Excellence

• Assist in daily store operations, ensuring compliance with company policies and procedures.
• Process transactions accurately and efficiently, handling various payment methods.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to assist customers effectively.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Build strong connections with customers, understanding their needs and providing tailored solutions.
• Address customer inquiries and concerns promptly and professionally to ensure a positive experience.
• Represent Mountain Warehouse with enthusiasm and professionalism, creating a welcoming atmosphere.
• Work with the team to meet and exceed sales targets, contributing to a high-performing workplace.
• Support store management in identifying growth opportunities and improvements.

Ideal Candidate Qualities

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and effective in completing tasks.
• Reliable and trustworthy team players.

Company Benefits

• Monthly Bonus Scheme: Achievable targets with performance-based rewards.
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme and Colleague Hardship Scheme.
• Generous Colleague Referral Incentive.
• Stable, successful, and supportive work environment.
• Length of service awards.

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. We value individuality, teamwork, diversity, and inclusion, and are committed to creating a workplace where everyone feels valued and empowered. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!