UK SaaS Account Manager – Health & Care Growth

Rldatix; Greater London; On-site; GBP 60,000 - 100,000; Full time

Benefits offered by this job

Private health insurance

Employee Assistance Program (EAP)

Loyalty awards

Job summary

RLDatix is seeking a UK-based Account Manager to manage a portfolio of NHS and independent health and social care customers. You will renew contracts, protect and grow ARR, and expand our footprint through cross-sell and upsell to improve patient safety and care in the UK.

You will build account plans, manage a Salesforce pipeline, and lead negotiations through NHS frameworks and renewals. Expect to travel to London for customer meetings and industry events.

Qualifications

• 3–5+ years in enterprise SaaS account management.
• Proven renewal, retention and growth across a portfolio.
• Ability to influence decisions and challenge stakeholders.
• Knowledge of the UK health and care landscape and procurement.
• Experience building executive-level relationships.

Responsibilities

• Own renewals, cross-sell and upsell; achieve revenue targets and forecast accurately.
• Build and maintain rigorous account plans with renewal dates and risks.
• Run a disciplined Salesforce pipeline and shape opportunities using MEDDPICC or Miller Heiman.
• Develop long-term relationships across accounts; collaborate with customer success.
• Lead with insight to create urgency for change with senior stakeholders.
• Conduct regular account and value reviews aligned to customer priorities.
• Navigate NHS and independent sector procurement; manage renewals and expansions.
• Develop persuasive proposals and business cases to demonstrate ROI.

Skills

Account management

Revenue retention

Forecasting

Executive relationships

Education

Degree-level education

Tools

Salesforce

LinkedIn Sales Navigator

Job description

RLDatix is seeking a UK-based Account Manager to manage a portfolio of NHS and independent health and social care customers. You will renew contracts, protect and grow ARR, and expand our footprint through cross-sell and upsell to improve patient safety and care in the UK.

You will build account plans, manage a Salesforce pipeline, and lead negotiations through NHS frameworks and renewals. Expect to travel to London for customer meetings and industry events.