UK Remote Job - Customer Assistant at Purplebricks

EasyInfoBlog.com LLC; United Kingdom; À distance; GBP 22 000 - 27 000; Plein temps

Avantages offerts par ce poste

25 days leave

Home tech provided

EAP 24/7

Property discounts

Commission scheme

Life assurance

Performance bonuses

Flexible remote work

No fixed office

Career progression

Résumé du poste

Purplebricks is seeking a Customer Assistant for a fully remote role within the United Kingdom. The position offers a salary of £24,800 per year and a flexible remote setup, with technology provided to your home.

You will manage client portfolios, promote services, and drive sales while delivering exceptional customer service. Responsibilities include monitoring market trends, negotiating between buyers and sellers, and maintaining accurate client records.

Qualifications

• Proven experience in consultative sales and negotiation.
• Excellent communication, interpersonal and empathy skills.
• Ability to build trust and establish strong client relationships quickly.
• Customer-focused approach with confidence in promoting services.
• Strong organisational skills and attention to detail.
• Ability to manage administrative responsibilities independently.
• Good IT skills and familiarity with CRM systems and digital tools.

Responsabilités

• Manage and develop a portfolio of clients, maintaining strong relationships with buyers and sellers.
• Monitor property market trends and local activity to identify sales opportunities.
• Identify cross-selling and upselling opportunities for additional services.
• Negotiate between buyers and sellers to facilitate successful property transactions.
• Deliver personalised, consultative customer service and an excellent client experience.
• Track property interest and sales progress, adapting strategies to achieve results.
• Maintain accurate, up-to-date records and compliant administrative systems.
• Meet sales performance and customer satisfaction targets.
• Support buyers and sellers throughout the offer and property completion process.

Connaissances

Consultative sales

Negotiation

Communication

Empathy

Relationship building

Customer focus

Organisational skills

Administrative skills

CRM knowledge

IT skills

Outils

CRM systems

Description du poste

Job Title: Customer Assistant
Employer: Purplebricks
Job Type: Remote
Location: United Kingdom
Salary/Rate: £24.8k / year
UK Visa Sponsorship: Not Available

Manage and develop a portfolio of clients, maintaining strong relationships with buyers and sellers.

Monitor property market trends and local activity to identify sales opportunities.

Identify cross-selling and upselling opportunities for additional services.

Negotiate between buyers and sellers to facilitate successful property transactions.

Deliver personalised, consultative customer service and an excellent client experience.

Track property interest and sales progress, adapting strategies to achieve results.

Maintain accurate, up-to-date records and compliant administrative systems.

Meet sales performance and customer satisfaction targets.

Support buyers and sellers throughout the offer and property completion process.

Requirements

Proven experience in consultative sales and negotiation.

Excellent communication, interpersonal and empathy skills.

Ability to build trust and establish strong client relationships quickly.

Customer-focused approach with confidence in promoting services.

Strong organisational skills and attention to detail.

Ability to manage administrative responsibilities independently.

Good IT skills and familiarity with CRM systems and digital tools.

Benefits

• 25 days of annual leave plus additional celebration days off.
• All necessary technology delivered to your home.
• 24/7 Employee Assistance Programme.
• Exclusive discounts on Purplebricks properties.
• Tailored commission schemes.
• Life assurance coverage.
• Potential to earn an additional £10,000 in performance bonuses.
• Flexible remote working from anywhere in the UK.
• No fixed office or daily commuting requirements.
• Opportunities for career progression and internal promotion