UK Operations Director

luxexperience; Charlton; Hybrid; GBP 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

LuxExperience seeks a Director of Distribution to set the centre's vision and long-term operational plans in a hybrid UK environment. You will drive performance, cost control, and compliance across a multi-site distribution network.

Leading senior teams, you will manage budget, supplier contracts, procurement and onboarding, ensuring SLA targets and stock availability while upholding global policies and best practices.

Qualifications

• Extensive senior-level experience in distribution and logistics in a fast-paced multinational environment.
• Proven track record leading large, multi-discipline teams and managers.
• Experience delivering transformational change programs improving warehouse efficiency.
• Strong communication skills in English, written and spoken.
• Experience working in a unionised environment.

Responsibilities

• Set and deliver the distribution centre's vision and long-term operational plans.
• Lead high-performing teams and drive performance while managing costs and SLAs.
• Identify initiatives to improve distribution capabilities and implement improvements.
• Own budget and monitor targets, flag variances and take remedial action.
• Oversee procurement, supplier contracts, onboarding, and compliance.

Skills

Leadership

Operations management

Strategic planning

Change management

Budget management

Contract negotiation

Procurement

Team management

Unionised environment experience

Fluent English

Tools

WMS

ASRS

MHE

Job description

Here is a breakdown of what you'll be doing:

Set and deliver the distribution centre's vision, strategy, and long-term operational plans to navigate seasonal peaks, new initiatives and business launches

Lead high performing operational teams and drive performance against SLA's whilst controlling costs. Develop and execute strategies to increase the team's performance while delivering the highest quality standards to our valuable customers.

Identify initiatives for improving distribution capabilities (i.e. processes, organisational structures and planning, teams, technology, etc.) Develop and implement operational improvement strategies and plans which directly improve the efficiency and performance of the overall distribution and logistics functions

Manage supplier contracts, procurement activities and compliance requirements and ensure procurement processes and contract negotiations with key external vendors and service providers, as well as all new business and supplier onboarding compliance with global policies

Own and manage the budget, ensuring via all available management information and tools the close monitoring of the budget and hourly/daily/weekly targets, identify variances and take the necessary remedial action, keeping the relevant internal key stakeholders informed of key operational data and updates

Ensure proficient management and expertise of WMS, ASRS systems, MHE and related software, ensure optimal management, achieving stock availability and service level commitments

Maintain effective and strategic labour relations with trade union delegates throughout the facility

The type of person we are looking for:

Considerable commercial experience in distribution and logistics at a senior level in a fast paced, multi-national, direct-to-consumer automated operations environment or similar environment that has been recognised for superior operational performance

Experience in leading transformational change programs that improve efficiency across a warehouse/distribution environment

Extensive experience managing managers and leading large and complex teams across multiple disciplines and effectively dealing with all manner of people related topics

Passionate about managing operational teams through being in the known, strong shopfloor presence, routines to manage daily, weekly and monthly performance and creating high levels of motivation and accountability within all teams

Experience managing and working in a unionised environment

Clear communicator, with fluency in written and spoken English

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: DirectorWorkplace Type: Hybrid