UK IT Operations Lead

Arrows; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

A tech-native organization in Greater London is seeking a Mid-Senior level IT Operations Lead. This foundational role involves building the UK IT and cloud environment, collaborating with the Group IT function, and establishing processes. The ideal candidate should have strong Azure and Microsoft 365 administration skills, with experience in ambiguous environments. This is a hybrid position that emphasizes practical security skills and independent operation.

Qualifications

• Strong hands‑on Azure and M365 administration.
• Experience building IT environments from scratch or for new entities.
• Comfortable operating independently in ambiguous environments.
• Practical security mindset rather than policy‑heavy theory.

Responsibilities

• Establish and administer the UK Azure and Microsoft 365 environment.
• Define and implement identity and access management (Entra ID).
• Own device procurement, Intune Autopilot, and endpoint security.
• Manage cyber hygiene, patching, MFA, encryption, and incident response.
• Configure backups and basic business continuity.
• Define and run initial IT support processes.
• Manage vendors, licences, and MSP relationships.
• Deploy core business tools where required (CRM, HR, Finance).

Skills

Azure administration

Microsoft 365 administration

Independent operation

Cybersecurity practices

Tools

Entra ID

Intune Autopilot

Job description

This range is provided by Arrows. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

UK IT Operations Lead

We are supporting a tech-native, PE-backed organisation launching its UK operation and hiring its first IT Operations Lead.

This is a foundational role responsible for establishing the UK's IT and cloud environment from the ground up. You'll work closely with the UK CTO and collaborate with an established international Group IT function, balancing local autonomy with global standards.

This role suits a hands‑on, pragmatic operator who is comfortable building without existing processes and making decisions in an early-stage environment.

Key Information

• Location: London / Hybrid
• Employment Type: Permanent or Contract
• Salary / Day Rate: Competitive
• Office Attendance: Hybrid

Responsibilities

• Establish and administer the UK Azure and Microsoft 365 environment
• Define and implement identity and access management (Entra ID)
• Own device procurement, Intune Autopilot, and endpoint security
• Manage cyber hygiene, patching, MFA, encryption, and incident response
• Configure backups and basic business continuity
• Define and run initial IT support processes
• Manage vendors, licences, and MSP relationships
• Deploy core business tools where required (CRM, HR, Finance)

Required Experience

• Strong hands‑on Azure and M365 administration
• Experience building IT environments from scratch or for new entities
• Comfortable operating independently in ambiguous environments
• Practical security mindset rather than policy‑heavy theory

If you have the required experience, please apply online!

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Analyst

Industries: Information Services

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