UK HGV Technician

Myrcm; Ashford; On-site; GBP 32,000 - 42,000; Full time

Job summary

SAGA Truck & Van in Ashford, Kent, is seeking a skilled HGV technician to diagnose, service and repair heavy goods vehicles to the highest standards. You will work across mechanical, electrical and electronic systems, ensuring safety and reliability for our fleet and customers.

You will collaborate with a wide team to keep workshop operations efficient, maintain accurate records, and follow Mercedes-Benz standards and safety procedures. A structured, customer-focused approach is essential.

Qualifications

• Experience diagnosing and repairing heavy goods vehicles.
• Ability to work with mechanical, electrical and electronic vehicle systems.
• Familiarity with Mercedes-Benz workshop tools and standards.

Responsibilities

• Diagnose, repair and maintain Heavy Goods Vehicles to high quality and safety standards.
• Perform inspections, routine maintenance and repairs across truck models.
• Collaborate with the team to ensure efficient workflow and customer satisfaction.
• Keep accurate records of work and parts used.

Skills

HGV diagnostics

Electrical systems

Diagnostics tools

Tools

Mercedes tooling

Job description

• Ashford , Kent , United Kingdom
• SAGA Truck & Van

SAGA Truck & Van

is the leading Mercedes-Benz distributor in the United Kingdom, with a network of ten dealerships across Kent, Essex, Hertfordshire, and East England, employing over five hundred staff.

The SAGA Mercedes-Benz Story:

The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.

Job requirements

To diagnose, service, repair and maintain Heavy Goods Vehicles (HGVs) to a high standard, ensuring all vehicles are safe, reliable, compliant with legal and manufacturer requirements, and maintained in accordance with company and Mercedes-Benz standards.

The role involves carrying out routine maintenance, inspections, diagnostics and repairs across mechanical, electrical and electronic vehicle systems, while working collaboratively with the wider team to ensure an efficient workshop operation and a seamless experience for our customers

Diagnose, repair, and maintain Heavy Goods Vehicles to the highest standards of quality and safety.

Perform inspections, routine maintenance, and repairs on various truck models. Use your technical expertise to troubleshoot and resolve complex mechanical and electrical issues.

Collaborate with the team to ensure efficient workflow and exceptional service delivery.

Keep accurate records of work carried out and parts used, maintaining thorough documentation

Work collaboratively with colleagues and relevant departments to support an efficient workflow, minimise vehicle downtime and ensure a seamless experience for our customers.

Provide clear and accurate technical information to colleagues and customers where required to support effective decision-making and the smooth progression of vehicle repairs.

Ensure all tools, equipment and workshop facilities are used correctly and maintained in a safe and serviceable condition.

Comply with all company policies, procedures and relevant legal requirements relating to vehicle maintenance, workshop operations and health and safety.

Maintain a clean, safe and organised working environment.

Details

• Ashford , Kent , United Kingdom

SAGA Truck & Van

Full-time, Permanent

RCM.

The RCM adventure began in 1999 thanks to Ronan Chabot, who opened the very first Toyota Toys Motors dealership in Vendée. Deeply attached to the region and its values, RCM expanded rapidly, first regionally, then across France, before crossing borders in 2019 and adding a new business: boating. Today, the group remains a French family company with a global outlook, distributing iconic brands like Mercedes-Benz, Toyota, Lexus, Porsche, Beneteau, Azimut, Galeon, and Highfield internationally (in France, Belgium, Switzerland Liechtenstein, England, the Czech Republic, and Poland). Our values have been the same since day one: Passion, Performance, and Respect. In 2018, RCM was named France's top distributor of the year and in 2021 won the Family Saga award at the Grand Prix of Automotive Distribution.