UK-Creative

Apple Inc.; United Kingdom; On-site; GBP 25,000 - 40,000; Full time

Job summary

An innovative company is seeking enthusiastic individuals to lead engaging sessions that inspire customers to explore the Apple ecosystem. In this dynamic role, you will create interactive experiences, support customers in device setup, and foster an inclusive environment. Your ability to adapt to various learning styles and present confidently will be key in driving customer engagement and excitement. Join a team that values diversity and collaboration, and help others discover the benefits of an industry-leading technology platform.

Qualifications

• Experience in retail or sales is essential.
• Comfortable presenting to live audiences.

Responsibilities

• Deliver engaging sessions to encourage customer participation.
• Support customers in setting up their devices.

Skills

Retail Experience

Sales Skills

Public Presentation

Team Collaboration

Adaptability

Job description

Selection changes the language of the page/content

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation. Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events. Create interactive customer experiences that help others get the most from the Apple ecosystem. Drive ownership by recommending solutions that meet customer needs. Support customers in setting up their devices. Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

• Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• Understand the benefits of the Apple ecosystem and influence others to see those benefits.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Work in a fast-paced environment and balance multiple priorities at the same time.