UK Adoption and Deployment Manager

JR United Kingdom; Maidstone; Remote; GBP 50,000 - 60,000; Full time

Job summary

A leading healthcare technology startup based in the UK seeks a Deployment and Adoption Manager to oversee the rollout of innovative AI-driven solutions for primary healthcare providers. This full-time role requires extensive experience with healthcare technology implementation and significant interaction with NHS systems, emphasizing strong organizational skills and effective stakeholder engagement to ensure successful project outcomes.

Qualifications

• Experience working within the NHS or other healthcare organisations.
• Familiarity with technology landscape in UK primary care.
• Strong planning skills and excellent relationship management.

Responsibilities

• Manage implementation projects to ensure successful deployments.
• Engage with clients to enhance application adoption and usage.
• Support practices with NHS information management requirements.

Skills

Organisational skills

Relationship management

Change management

Stakeholder engagement

Tools

SalesForce

Job description

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UK Adoption and Deployment Manager, maidstone

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Client:

Metadvice

Location:

maidstone, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Role: Deployment and Adoption Manager (Digital Health, Full Time)

Location: Home Based

Metadvice is a healthcare technology startup based in the UK and Switzerland. We harness the power of advanced data science and digital tools to help shape a future where people can lead longer, healthier lives.

We are at a pivotal stage in our growth journey, with exciting opportunities ahead. We’re seeking a capable and motivated individual to help deploy and support our innovative AI-driven solutions for primary healthcare providers—starting in the UK and expanding internationally.

The ideal candidate will have hands-on experience implementing technology solutions within the UK primary care sector, particularly the NHS, and will thrive in a dynamic, fast-paced startup environment.

Position: Deployment and Adoption Manager

Company: Metadvice Ltd.

Location: Flexible with travel required to central London, Brighton and Client Sites

Salary Range: £50,000 - £60,000 depending on experience

Start Date: ASAP

Reports into: UK Managing Director

Right to work: Established right to work in the UK required

Metadvice is seeking a Deployment and Adoption Manager to oversee the rollout of our Clinical Decision Support and Population Analytics platforms. The initial focus will be on implementation within NHS networks and practices, with plans to expand globally.

In this role, you will collaborate closely with Metadvice’s technical and commercial teams to lead implementation efforts, monitor progress, track key success metrics, and coordinate support as needed. Your goal will be to ensure a smooth, responsive, and customer-centric deployment experience.

You will also play a key role in driving continuous improvement—refining internal processes to enhance efficiency and maintain a strong focus on client needs as the company grows.

• Strong organisational and planning skills
• Excellent relationship management abilities
• Experience working within the NHS or other healthcare organisations
• Familiarity with the technology landscape of UK primary care
• Knowledge of technology adoption and change management best practices

This is an exciting opportunity to shape the success of a high-impact healthcare technology solution in a fast-moving and collaborative startup environment.

Key Responsibilities:

• Deployment Management:
• Work in partnership with our clients to design and manage Metadvice implementation projects to ensure successful deployments of Metadvice's technology solution that go on to deliver the expected benefits.
• Plan and execute the technical deployment and integration of Metadvice-AI with Practice EHR systems.
• Partner with practice and third-party staff to configure and test Metadvice prior to Clinical use.
• Monitor and report on project progress, identify issues, and proactively address them.
• Stakeholder Engagement:
• Work closely with the Metadvice technology and commercial teams to ensure client requirements and dependencies are understood, prioritised and addressed.
• Serve as the primary point of contact for clients, providing regular updates and support.
• Continue engagement with clients post deployment to ensure the full adoption and usage of the application.
• Information Governance (IG):
• Support practices in fulfilling their NHS required information management and risk processes (DCB60 and DPIA)
• Coordinate with with the Metadvice DPO to provide answers to Data Privacy and Protection queries from Practices or third parties working on their behalf.
• Customer Feedback and Support:
• Provide ongoing support to address any technical or operational issues that may arise.
• Review incoming support requests and triage to the correct Metadvice internal team for action
• Review support request resolution timeframes and escalate to senior management when required.
• Own the maintenance and development of training materials and UK and EU regulated documents relating to installation, use and training
• Documentation and Contract Management:
• Maintain accurate records of all client interactions, approvals, and project-related documentation.
• Ensure all required contracts are signed and in place.
• Act as our CRM (SalesForce) administrator
• Technical Collaboration:
• Collaborate with Metadvice's technical teams to ensure the smooth setup and configuration of the system within NHS practices.
• Relay technical requirements and customizations to the development team as needed.