UK Addiction Treatment Centres

Uk Addiction Treatment Centres; Bournemouth; On-site; GBP 35,818,000 - 38,573,000; Full time

Benefits offered by this job

Staff wellbeing support

Career development opportunities

Disability Confident employer

Job summary

Providence Projects in Bournemouth is seeking a Bank Support Worker to join our dedicated team. The role focuses on the safety, well-being, and emotional support of clients, with shifts including nights and daytime hours on a zero hours contract.

You will carry out routine checks, respond to incidents with care, and help maintain a calm, safeguarding-compliant environment. Previous care experience is desirable, and a kind, empathetic, patient personality is essential.

Qualifications

• Previous experience in a support or care setting or volunteering (desirable but not essential)
• A kind, empathetic, and patient nature
• Strong communication skills and the ability to remain calm under pressure
• A genuine interest in addiction recovery and helping others

Responsibilities

• Ensuring the safety and well-being of clients
• Responding to incidents or emergencies with confidence and care
• Providing emotional support to clients who may be restless or anxious
• Carrying out routine checks and light administrative tasks
• Maintaining a secure and calm environment in line with safeguarding policies

Skills

Care experience

Calm under pressure

Communication skills

Empathy

Patient nature

Job description

• Bank Support Worker – Providence Projects


• Location: Bournemouth


• Hourly Rate: £12.71 per hour


• Contract: Zero Hours Shifts:


• Shifts: - Nights: 9:30pm - 9:30am / Day: 1pm-10pm & 5pm - 10pm shifts

At Providence Projects, we don’t just treat addiction, we help people rebuild their lives with purpose and hope. We're a leading private addiction treatment centre based in the heart of Bournemouth, supporting individuals on their journey to lasting recovery.

We’re currently looking for a compassionate and dependable Bank Support Workers to join our dedicated team. If you’re someone who brings calmness and reassurance, this role offers a unique opportunity to make a meaningful impact while providing care and support to our clients.

Our Values

At UKAT, our work is guided by four core values that underpin everything we do:

• Understanding – We listen without judgement and recognise every individual’s unique journey


• Kindness – We lead with compassion, empathy, and respect


• Accountability – We take responsibility for our actions, decisions, and standards of care


• Teamwork – We work collaboratively to achieve the best outcomes for our clients

What You’ll Be Doing:

• Ensuring the safety and well-being of clients


• Responding to any incidents or emergencies with confidence and care


• Providing emotional support to clients who may be restless or anxious


• Carrying out routine checks and light administrative tasks


• Maintaining a secure and calm environment in line with safeguarding policies

What We’re Looking For:

• Previous experience in a support or care setting or volunteering (desirable but not essential)


• A kind, empathetic, and patient nature


• Strong communication skills and the ability to remain calm under pressure


• A genuine interest in addiction recovery and helping others

What We Offer:

• A supportive and passionate team environment


• Opportunities for training and career development


• Access to staff wellbeing support and professional guidance


• The chance to be part of a service that truly changes lives

If you have a caring heart and a desire to make a difference, we’d love to hear from you.

The Recruitment Process:

• You will have an initial phone conversation with the talent acquisition specialist, which will be an informal chat and opportunity to ask questions about the position


• If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video/in-person interview, you will be required to visit the centre at a later date for our 2nd stage interview)


• Our shortlisted candidates will be notified if they are successful within 5 working days post interview.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to al