UI/UX Product Designer

Y-Axis; Winnersh; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Pension scheme

Career development

Volunteer support

Generous holidays

Job summary

Trustonic is seeking an in-house UI/UX Product Designer to shape the future of our B2B SaaS platform and B2B2C mobile apps. You’ll own the design process end-to-end, partner with product managers and engineers, and drive intuitive experiences across web and mobile products.

You’ll balance user needs with technical feasibility and business goals, contribute to design standards, and help evolve our design practices within a growing product-led organization.

Qualifications

• Experience designing B2B SaaS products, including dashboards, portals, administration tools, or data-rich business applications.
• Experience designing consumer-facing mobile applications for Android and/or iOS platforms.
• Experience delivering user-centred design solutions from discovery through to implementation.
• Experience creating wireframes, prototypes, design systems, and production-ready UI designs.

Responsibilities

• Own the end-to-end design process for B2B SaaS platforms and mobile applications, from problem definition to delivery.
• Build and maintain a scalable design system while collaborating with Product Managers and Engineering to improve user journeys.
• Evolve and improve existing user journeys, interfaces, and workflows across web and mobile products.
• Define the user experience and interface design for new features, products, and capabilities.

Skills

UI design

Visual design

Figma

Prototyping

Design systems

User flows

Stakeholder management

Communication

Cross-functional

Technical collaboration

Tools

Figma

Job description

UI Design, UX Design, Figma, Prototyping, Wireframing, Design Systems, User Research, B2B SaaS Design, Mobile App Design, Information Architecture, Interaction Design, Accessibility, Usability Testing, Stakeholder Management, User Flows, Visual Design

technology;Information and Internet

Description

Description Company DescriptionWho we are...At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth.We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’.We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.

Job Description

A bit about the team and what you'll deliver...We're looking for our first in-house UI/UX Product Designer to help shape the future of our B2B SaaS platform and B2B2C mobile applications.As part of our global Product team, you'll work closely with Product Managers and Engineering from the earliest stages of product discovery through to delivery. You'll be responsible for evolving and improving the user experience across our web and mobile products, helping ensure every interaction is intuitive, effective, and aligned to real user needs.This is an opportunity to have genuine influence. As the sole designer within the business, you'll own the design process end-to-end, helping define how design contributes to product strategy, customer experience, and product delivery. You'll balance user needs, technical constraints, and commercial objectives to create experiences that work for customers, engineers, support teams, and business stakeholders alike.Working across SaaS platforms, mobile applications, and emerging AI-enabled capabilities, you'll help shape how users interact with our products today while contributing to the future direction of our design practices, tooling, and processes.As the UI/UX Product Designer, you will:

Product design & user experience

Own the end-to-end design process across our SaaS platform and mobile applications, from problem definition through to delivered experiencesEvolve and improve existing user journeys, interfaces, and workflows across web and mobile productsDefine the user experience and interface design for new features, products, and capabilitiesCreate wireframes, prototypes, user flows, and high-fidelity designs that clearly communicate solutionsTranslate complex technical and business requirements into simple, intuitive user experiencesChampion accessibility, usability, and design best practice across all product experiencesDesign systems & consistencyBuild, maintain, and evolve our design library, including components, patterns, design tokens, and supporting documentationEnsure consistency across products and platforms through scalable design system practicesWork closely with Engineering to establish effective wireframe-to-code workflows and design handover processesContribute to design standards and ways of working that support long-term product scalability

Research & discovery

Conduct lightweight user research with customers, stakeholders, and end users to validate problems and opportunitiesUse qualitative and quantitative insights to inform design decisionsHelp define user profiles, personas, and audience cohorts across both business and consumer-facing productsTest and validate concepts through prototypes, usability reviews, and stakeholder feedback

Collaboration & product development

Partner closely with Product Managers and Engineers throughout the product lifecycleContribute to product discovery, solution design, prioritisation, and scope discussionsChallenge assumptions, ask questions, and bring fresh ideas to product conversationsCollaborate with Delivery, Support, and Commercial teams to understand user challenges and operational requirementsHelp ensure design decisions balance customer value, business outcomes, and technical feasibility

Innovation & continuous improvement

Identify opportunities to introduce AI-assisted tools and workflows that improve research, design, and product development processesStay current with evolving design trends, technologies, and best practicesContribute to the ongoing maturity of design capability within the businessHelp shape how design is embedded within a growing product-led organisation

Responsibilities

Own the end-to-end design process for B2B SaaS platforms and mobile applications, from problem definition to delivery. Build and maintain a scalable design system while collaborating with Product Managers and Engineering to improve user journeys.

What makes you, you...

A user-focused designer who enjoys solving complex problems through thoughtful, practical designComfortable taking ownership and working independently while collaborating effectively with cross-functional teamsCurious, proactive, and always looking to understand the "why" behind user behaviours and business requirementsConfident working in ambiguity and able to transform loosely defined challenges into structured solutionsA strong communicator who can clearly explain design decisions to both technical and non-technical audiencesComfortable balancing multiple priorities while maintaining attention to detail and qualityCollaborative and pragmatic, with the confidence to challenge constructively when needed

Experience

• Experience designing B2B SaaS products, including dashboards, portals, administration tools, or data-rich business applications
• Experience designing consumer-facing mobile applications for Android and/or iOS platforms
• Experience delivering user-centred design solutions from discovery through to implementation
• Experience creating wireframes, prototypes, design systems, and production-ready UI designs
• Experience collaborating closely with Product Managers, Engineers, and other stakeholders throughout the product lifecycle
• Experience working independently or as part of a small design function

Desirable

• Experience within telecoms, fintech, security, or other regulated industries
• Experience designing AI-enabled product experiences or integrating AI capabilities into products
• Experience conducting user research, usability testing, interviews, or analytics-led discovery activities
• Experience defining user personas, behavioural segments, or customer cohorts across multiple user groups
• Experience contributing to or establishing design systems and component libraries

Knowledge

• Strong understanding of UX principles, information architecture, interaction design, accessibility, and usability best practices
• Understanding of modern mobile design principles and platform guidelines for Android and/or iOS
• Understanding of modern SaaS and web application design patterns
• Awareness of the relationship between design decisions, technical implementation, and development effort
• Understanding of user-centred design methodologies and research techniques
• Familiarity with AI-assisted tools and technologies that support research, design, and collaboration

Skills

• Strong UI and visual design capability with a keen eye for detail
• Excellent problem-solving and critical-thinking skills
• Proficiency with Figma or similar modern design tools, including components, auto-layout, prototyping, and design system management
• Ability to create clear user flows, wireframes, prototypes, and production-ready designs
• Strong stakeholder engagement and collaboration skills
• Ability to communicate complex concepts clearly through both visual and written formats
• Comfortable working closely with engineers and understanding technical constraints and opportunities
• Ability to prioritise effectively and manage multiple initiatives in a fast-paced environment

Additional Information

What we can provide you in return for your investment

• Competitive compensation
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing
• Immediate participation in our pension scheme.
• Private medical insurance for you and your family from day one.
• Income protection and life insurance for peace of mind.
• Flexibility & work-life balance
• Hybrid working arrangements to support your lifestyle.
• An open holiday policy with no upper limit—take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose
• The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.

#LI-HybridTrustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.