Tuck Shop Volunteer

Creative Support; Carlisle; On-site; GBP 10,000 - 40,000; Full time

Job summary

Creative Support is seeking a volunteer to assist in running a tuck shop at The Laurels. Responsibilities include setting up the shop, promoting items, handling transactions, and conducting stock checks, all while engaging residents. This role provides an excellent opportunity for those looking to gain experience in customer service.

Benefits

Training and supervision

Access to an online support group via Zoom

Monthly newsletter

Qualifications

• Confident in customer service.
• Ability to engage with residents.

Responsibilities

• Assist in setting up the shop with a resident.
• Promote items to residents.
• Handle cash and card transactions accurately.
• Ensure stock is in date.
• Conduct stock checks and inform staff of replenishment needs.

Skills

Customer Service

Job description

The Laurels is a Residential Home with access to two communal lounges. We are seeking a volunteer to assist twice a week in running our tuck shop.

In this role, you will be partnered with a resident to set up the tuck shop, arrange items attractively, and decide on stock such as toiletries, sweets, and nightwear. You should be confident in customer service, helping residents find items and suggesting alternatives if needed.

Additionally, we are looking for a volunteer to promote the tuck shop by creating and displaying posters, engaging with residents about available products, and contributing to the service newsletter.

As a volunteer with Creative Support, you will receive training, supervision, an induction, a monthly newsletter, and access to an online support group via Zoom.

Volunteer Duties

• Assist in setting up the shop with a resident.
• Promote items to residents.
• Handle cash and card transactions accurately.
• Ensure stock is in date.
• Conduct stock checks and inform staff of replenishment needs.