Trolley Management & Cleaning Operative

ABM UK; Bournemouth; On-site; Part time

Job summary

A leading company is seeking a Trolley Management & Cleaning Operative for Castlepoint Shopping Park in Bournemouth. The role involves managing trolleys, performing cleaning duties, and ensuring high standards of service. Ideal candidates will have strong communication skills and a commitment to quality. Benefits include 24/7 GP access, mental health support, and a cycle to work scheme.

Benefits

24/7 GP Access

Mental Health Support

Get Fit Programme

Financial and Legal Support

Cycle to Work Scheme

Employee App with Discounts

Qualifications

• Good communication skills both verbal and written.
• Excellent customer care skills.

Responsibilities

• Collect loose trolleys and secure them safely.
• Perform cleaning and waste management duties.
• Assist the public in a friendly manner.

Skills

Communication

Customer Care

Education

Full UK Driving Licence

Job description

JOB TITLE: Trolley Management & Cleaning Operative

LOCATION: Castlepoint Shopping Park, Bournemouth

HOURS OF WORK: 20 hours per week, variable - will include weekends

PAY RATE: £12.36 per hour

Main Duties & Responsibilities:

• This is a dual role which may include a variety of tasks but specifically:
• Toc collect loose trolleys from all areas of the centre and secure them safely in the designated areas for public use.
• To perform various cleaning & waste management duties as required.
• To ensure that all duties carried out are strictly in accordance with our standards & policies so that quality work is delivered, meeting/exceeding our expectations.
• To always wear well laundered company uniform so that Castlepoint Shopping Park’s reputation for professionalism and quality is never compromised.

• To ensure that all work undertaken is carried out in accordance with Castlepoint & ABM’s Health and Safety procedures. Moreover, to demonstrate their commitment to the fact that each Castlepoint/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions.
• Whilst at work, to effectively assist with the public in a friendly & professional manner.
• To carry out your duties as directed by the Supervisor. Moreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that ‘continuous improvement’ is the norm.
• To work in a proactive manner supporting/assisting colleagues whenever in a position to do so.
• To undertake ad hoc duties as directed/operationally required.

Person Specification:

• The right person for this role will ensure exemplary standards in respect of the trolley management & cleaning service provided at Castlepoint Shopping Park.
• Will support colleagues so that teamwork thrives.
• The right person will be hardworking and committed to ensuring the highest standards are always adhered to. Professional always and proactively interacting with the public as required.

Essential:

• Good communication skills both verbal and written.
• Excellent customer care skills
• Smart, clean appearance – well-groomed always
• Totally committed to high standards & quality
• Full UK driving licence

Benefits:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental health support and life event counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our employee app offering:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: resources and tools on topics from family and health to money and work
• Support: online chat or telephone support for urgent crises

For more information about ABM’s benefits, visit our careers page.

About Us

ABM is one of the world's largest providers of integrated facility services, dedicated to creating a cleaner, healthier, and more sustainable world. We provide essential services that improve the spaces and places that matter most, including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions. Serving a diverse range of industries across the UK, we are proud to support iconic sites with over 10,000 team members nationwide. For more information, visit www.abm.co.uk.

ABM is committed to promoting diversity and inclusion in employment and is a proud member of the Armed Forces Covenant Employer Recognition Scheme.