Trilingual Speaking Sales & Customer Service Advisor

South West Recruitment; London; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment company is seeking a Sales & Customer Service Agent fluent in both French and Spanish. You will handle customer communications through various channels, ensuring excellent service and support. Alongside a starting pay of £13.25 per hour, there is an uncapped commission structure and opportunities for career progression within a vibrant work environment.

Benefits

50% discount with More bus

Pension Scheme

Eye test vouchers and discounts

Corporate gym membership discount

Recognition and reward schemes

Qualifications

• Ability to communicate and empathise.
• Confident and professional manner.
• Willingness to help customers.

Responsibilities

• Responding to emails and calls in French and Spanish.
• Dealing with customer queries on the system.
• Delivering customer service excellence.

Skills

Sales Experience

Time Management

Customer Service

Job description

Job Description

We are recruiting for a Sales & Customer Service Agent to speak both French and Spanish.

**These positions are Hybrid for London and surrounding areas**

Main Purpose of role:

• Responding to French and Spanish emails answering French and Spanish calls
• Dealing with customer quires on our system and translating replies from French and Spanish and Spanish to French.
• To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both French and Spanish.
• You will be communicating directly with customers on the phone by email social media and live web chat.
• You will handle communications from customers enquiries
• Updating customer details (address payment methods)

The Multilingual Consultant will report into the French and Spanish Team Leader.

You should have:

• A natural ability to communicate and empathise
• A confident and professional manner
• A real willingness to help a customer with their challenge
• The desire to have fun at work!

Salary: 13.25 per hour benefits

Commission: Uncapped commission structure rewarded for sales results paid out monthly. On target earnings of 5000 per annum

Progression: Agents can progress to positions such as Support Agent Helpdesk Agent Senior
Agent Trainer Quality Support Executive and Team Manager.

Hours: 40 hours per weekBetween the hours of 8am 7pm Monday Friday 8-6PM Saturday.

• IIP Accredited Employer
• great working culture of fun and sociable team environment
• 50% discount with More bus for monthly and quarterly tickets
• Pension Scheme with Standard Life
• Eye test vouchers and discounts
• Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
• Involvement with local charities and fundraising days
• Campaign specific benefits including discounts incentives and prizes
• Recommend a friend scheme paid reward of 1000
• Apprenticeships qualifications and career flight path schemes
• Recognition and reward schemes with Love to Shop Voucher rewards

To be considered for this excellent opportunity please apply with your C.V and we will be in touch in due course.

Required Experience:

Unclear Seniority

Key Skills
Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service
Employment Type : Full-Time
Experience: years
Vacancy: 1