Tribunals & Mediation Admin Coordinator

London Borough Of Bromley; Woolwich; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible working

Cycle2Work

Salary Sacrifice Lease Car

Technology Scheme

GymFlex

Discounts

Pension scheme

Job summary

The London Borough of Bromley is seeking an organised Coordinator Assistant to support the SEND Tribunals and Mediation Service with confidential administrative tasks, case tracking and evidence management. You will prepare documentation, maintain accurate records and help communication with families, representatives and professionals, ensuring timely responses and secure information handling.

Experience in a busy service environment and familiarity with Education, Health & Care Plans, SEND

Qualifications

• Experience of working in a busy service environment where confidentiality, accuracy and statutory timescales are important.
• Understanding of Education, Health & Care Plans, SEND services and tribunal or mediation processes would be helpful, with a willingness to develop this knowledge quickly.

Responsibilities

• Track cases and monitor progress to meet deadlines.
• Manage evidence and documentation for tribunals and mediation.
• Prepare documentation and correspondence for families and professionals.
• Maintain accurate records and secure information handling.
• Support effective communication with families, representatives and professionals.
• Help ensure statutory timescales are met.

Skills

Administrative support

Confidentiality

Record keeping

Communication

Job description

The London Borough of Bromley is seeking an organised Coordinator Assistant to support the SEND Tribunals and Mediation Service with confidential administrative tasks, case tracking and evidence management. You will prepare documentation, maintain accurate records and help communication with families, representatives and professionals, ensuring timely responses and secure information handling.

Experience in a busy service environment and familiarity with Education, Health & Care Plans, SEND