SEN Tribunals Coordinator Assistant

London Borough Of Bromley; Woolwich; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible working

Cycle2Work

Salary Sacrifice Lease Car

Technology Scheme

GymFlex

Discounts

Pension scheme

Job summary

The London Borough of Bromley is seeking an organised Coordinator Assistant to support the SEND Tribunals and Mediation Service with confidential administrative tasks, case tracking and evidence management. You will prepare documentation, maintain accurate records and help communication with families, representatives and professionals, ensuring timely responses and secure information handling.

Experience in a busy service environment and familiarity with Education, Health & Care Plans, SEND

Qualifications

• Experience of working in a busy service environment where confidentiality, accuracy and statutory timescales are important.
• Understanding of Education, Health & Care Plans, SEND services and tribunal or mediation processes would be helpful, with a willingness to develop this knowledge quickly.

Responsibilities

• Track cases and monitor progress to meet deadlines.
• Manage evidence and documentation for tribunals and mediation.
• Prepare documentation and correspondence for families and professionals.
• Maintain accurate records and secure information handling.
• Support effective communication with families, representatives and professionals.
• Help ensure statutory timescales are met.

Skills

Administrative support

Confidentiality

Record keeping

Communication

Job description

We are looking for an organised, accurate and confident Coordinator Assistant to support our SEND Tribunals and Mediation Service. The successful candidate will provide timely, confidential and high-quality administrative support across mediation and tribunal activity. You will help track cases, manage evidence, prepare documentation, maintain accurate records and support communication with families, representatives and professionals. You will also play a key role in helping the service meet statutory timescales and maintain secure, well organised information. Experience of working in a busy service environment where confidentiality, accuracy and statutory timescales are important would be particularly valuable. An understanding of Education, Health & Care Plans, SEND services and tribunal or mediation processes would be helpful, although a willingness to develop this knowledge quickly is also welcomed.

We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.

We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.