Triage Practitioner

Surrey and Borders Partnership NHS Foundation Trust; Redhill; On-site; GBP 42,000 - 50,000; Full time

Job summary

Surrey and Borders Partnership NHS Foundation Trust is seeking a Triage Practitioner to join the Mental Health Single Point of Access (SPA) team for Surrey and North East Hampshire. The closing date is 02 October 2026.

You will work from the Gatton Place hub in Redhill, providing timely mental health assessments, triage, risk assessments, and care coordination within a multidisciplinary team to support urgent referrals and hospital avoidance where appropriate.

Qualifications

• Two years post-qualification experience.
• Evidence of post-qualification study.

Responsibilities

• Provide timely mental health assessment, triage, and clinical decision-making for emergency and urgent referrals.
• Ensure effective risk assessment, care planning, and signposting to appropriate services.
• Maintain accurate, timely, and legally compliant clinical records, ensuring all interventions, assessments, and outcomes are documented.

Job description

Go back Surrey and Borders Partnership NHS Foundation Trust

Triage Practitioner

The closing date is 02 October 2026

Come and join the Mental HealthSingle point of Access (SPA)team for Surrey and North East Hampshire.

The SPA Service offers:

• A single referral point for GPs and other professionals across Surrey and north east Hampshire
• Compressed hours e.g. Mon-Weds 8am-8pm.
• A 24 hour telephone advice and support for people who use services and carers
• More responsive crisis services with improved experiences for people who use services, carers and professionals

Our aim is to provide people with mental health issues access to the support they need at the right time, with positive outcomes.

We are looking for people who are dedicated to promoting recovery, and who can inspire people experiencing mental health and their families that recovery is possible for everyone. You will have access to training and support and supervision from qualified Nurses, Occupational Therapists and Social Workers.

Post holders will work within our hub located at Gatton Place, Redhill located across the Trust providing a single point of access for all emergency, urgent and routine referrals. You will be working alongside our team of practitioners in order to expand skills and experience in the triage, assessment and treatment of people experiencing a mental health crisis.

Main duties of the job

Provide timely mental health assessment, triage, and clinical decision-making for emergency and urgent referrals.

Ensure effective risk assessment, care planning, and signposting to appropriate services.

Undertake comprehensive psychiatric, psychosocial, and risk assessments, identifying risks to self, others, and vulnerability concerns, and take appropriate action in line with safeguarding procedures, the Mental Health Act, Mental Capacity Act, and professional standards.

Formulate and communicate clear clinical recommendations, determining the most appropriate pathway for treatment, support, or escalation. Work autonomously and collaboratively within a multidisciplinary team to coordinate urgent responses, facilitate safe and effective transfers of care, and support hospital avoidance where clinically appropriate to ensure seamless care and continuity of support. Promote recovery-focused, person-centred care that respects individual needs, culture, values, spirituality, and equality principles. Provide specialist mental health advice and consultation to professionals, supporting informed decision-making across the wider health and care system. Maintain accurate, timely, and legally compliant clinical records, ensuring all interventions, assessments, and outcomes are appropriately documented.

Contribute to service development, quality improvement, delivery of evidence-based practice while upholding the Trust's values, vision, and professional standards.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for this job role.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Job responsibilities

Please refer to the attached job description and person specification for the requirements of this role.

Person Specification

Qualifications

Experience

• Two years post qualification experience
• Evidence of post qualification study

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Surrey and Borders Partnership NHS Foundation Trust

£41,957 to £50,387 a yearIncl. 5% Fringe HCAS, per annum, pro rata