Tri-Party Trading Services Analyst – Collateral Ops

JPMorganChase; Christchurch; On-site; GBP 32,000 - 46,000; Full time

Job summary

JP Morgan Chase is seeking a Trading Services Analyst to join the Collateral Services Operations team, supporting daily control checks and client service across a growing collateral product set, including SLE and Tri-Party Repo. You will maintain client relationships, escalate issues promptly, and collaborate with Middle Office and Client Service to ensure excellent service.

The role requires flexibility with hours, sharp attention to detail, and ability to work under pressure in a fast-paced

Qualifications

• Proven client service experience with a focus on accuracy and service quality.
• Strong attention to detail, numeracy and clarity in written communication.
• Ability to understand complex financial models and data.
• Excellent problem-solving skills and initiative.
• Flexible approach to working hours, including holidays and occasional weekends.

Responsibilities

• Complete operations control checks via Operations Task Manager in a timely and accurate manner.
• Maintain strong relationships with Client Service teams and escalate client issues promptly.
• Partner with Middle Office and Client Service to ensure exceptional service.
• Participate in Client Due Diligence meetings and service calls.

Skills

Client Service

Attention to detail

Numeracy

Financial models understanding

Problem solving

Communication skills

Teamwork

Prioritisation under pressure

Job description

JP Morgan Chase is seeking a Trading Services Analyst to join the Collateral Services Operations team, supporting daily control checks and client service across a growing collateral product set, including SLE and Tri-Party Repo. You will maintain client relationships, escalate issues promptly, and collaborate with Middle Office and Client Service to ensure excellent service.

The role requires flexibility with hours, sharp attention to detail, and ability to work under pressure in a fast-paced