Treatment Coordinator - Bietsch Orthodontics

Rock Dental Brands; Preston; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Flexible health options

Paid time off

401K retirement plan with matching contributions

Complimentary dental and orthodontic treatments

Job summary

Rock Dental Brands in Preston is seeking a Treatment Coordinator who plays a vital role in managing patient flows and relations at the practice. You will sell orthodontic treatments to incoming clients, requiring excellent communication, multitasking abilities, and a strong sales drive.

The ideal candidate is detail-oriented and possesses exceptional customer service skills, reflecting a positive image of the clinic while ensuring patients understand their treatment options.

We offer competitive pay, flexible health options, and a supportive work environment.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail.
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals.
• Excellent time management skills.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Skills

Customer service skills

Excellent verbal and written communication skills

Attention to detail

Ability to multitask

Sales drive

Time management skills

Job description

The Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care. This is a position where you will be selling Orthodontic treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals.
• Excellent time management skills

Qualities Needed to be Successful in This Role

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards

You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:

• Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
• Flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.
• Paid time off and holiday pay.
• Industry-leading 401K retirement plan with matching company contributions.