Treatment Coordinator

Portman Dental Care; Manchester; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Bonus scheme

Wellbeing support

Birthday leave

Contributory pension

Job summary

Portman Dental Care is seeking a Treatment Coordinator to join The Square Dental in Hale Barns. You will bridge clinical and front-of-house teams, explain treatment plans in plain language, and coordinate multi-stage journeys to keep patients informed and confident.

The role includes dental nurse and receptionist coverage as needed, with a strong emphasis on patient care. We offer a full-time schedule of 42.5 hours per week, with shifts across Monday to Friday.

Qualifications

• Valid GDC registration is required for this role.
• Experience as a Treatment Coordinator or Patient Care Advisor is desirable.
• Strong communication and relationship-building skills.

Responsibilities

• Act as a bridge between clinical and front-of-house teams.
• Explain treatment plans clearly in simple, non-clinical language.
• Coordinate multi-stage treatment journeys and raise patient confidence.
• Support growth targets and build rapport with patients.
• Include Dental Nurse & Reception cover as needed; ensure smooth operations.

Skills

Excellent communication

Patient care

Education

GDC registration

Job description

• PortmanDentex Location: Hale Barns - The Square Dental
• Vacancy Type: Nurse - Qualified
• Department: Practices - North

Job Description

Are you a patient centred Dental professional looking for your next opportunity?

Are you ready to take on a rewarding new challenge in a supportive and professional environment? If so, we’ve got a opportunity for a Treatment Coordinator to join our welcoming practice The Square Dental in Hale Barns.

The essentials:

• Full time 42.5 hours per week
• Mondays 8.30am - 6pm, Tuesdays 8.30am - 8pm, Wednesdays 8.30am - 6.30pm, Thursdays 8.30am - 5.30pm andFridays 8.30am - 2.30pm
• Competitive hourly rate from: £15 per hour in line with experience
• Free on siteparking
• Join a friendly & experienced team in our 3 surgery private specialist referral practice with highly regarded Professors, Specialists and Consultants from all fields of dentistry

This is a key role within the practice, supporting patients through their treatment journey and helping them feel fully informed, comfortable, and confident in their decisions.

Duties of this role will include, but not be limited to:

• Acting as a bridge between clinical and front-of-house teams
• Contributing to practice growth and performance targets
• Explaining treatment plans clearly in simple, non-clinical language
• Building rapport and trust with patients
• Handling objections confidently and professionally
• Strong understanding of dental procedures and terminology
• Ability to explain complex treatments
• Interpreting clinician notes and translating them into patient-friendly information
• Coordinating multi-stage treatment journeys

We work as a team and this role will also include some Dental Nurse & Reception cover. Therefore candidates must be GDC registered.

About you

We’d love to receive your application to our Treatment Coordinator vacancy if you have the following skills and experience:

• Valid GDC registration
• Previous experience as a Treatment Coordinator or Patient Care Advisor– we also welcome applications from those withsales experience gained in a customer-facing environment
• Dental experience as a Dental Nurse, Receptionist, Practice Manager or Treatment Coordinator
• A caring and empathetic approach, with excellent communication and relationship-building skills
• A team player who thrives on delivering exceptional patient care and service

What do you get in return?

In addition to a competitive salary, our benefits package also includes:

• Bonus schemebased on practice performance
• Wellbeing Support:24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
• Extra Leave: Birthday off and option to buy 3 more days
• Family Support:Enhanced maternity/paternity leave
• Financial Security:Life assurance and contributory pension scheme

Who are we?

PortmanDentexis a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We’re united by apassion for great dentistry, puttingpatients firstandhelping each other growboth at work and beyond.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.