Treatment Coordinator

Bupa Dental Care; Altrincham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an amazing team at a leading dental care provider as a Dental Treatment Coordinator. This role offers a unique opportunity to be the first point of contact for patients, ensuring they receive outstanding service and support throughout their treatment journey. You will be part of a supportive environment where your contribution will enhance practice efficiency and patient satisfaction. With a competitive salary, fully funded training, and a range of attractive benefits, this position is perfect for someone passionate about delivering high-quality dental care. Don't miss the chance to grow your career in a dynamic and rewarding setting!

Benefits

Fully funded CPD training

Contributory pension scheme

Discounted gym membership

Access to 24-hour GP

Employee referral scheme

Uniform provided

Early access to earned wages

Discounts in over 7000 retailers

Day off for your wedding

Qualifications

• GDC Registered with extensive clinical knowledge in healthcare settings.
• Strong communication and stakeholder management skills required.

Responsibilities

• Act as the first point of contact for new and existing patients.
• Coordinate dentist appointments and maintain patient satisfaction.
• Support the Practice Manager and contribute to team leadership.

Skills

Clinical knowledge of treatments

Strong communication skills

Customer service experience

Stakeholder management

Knowledge of dental practice management systems

Education

GDC Registration

Tools

Dental software systems

Job description

Join Our Amazing Team at Bupa Dental Care Timperley!

Position: Dental Treatment Coordinator
Hours: Full-time, 39 hours over 4 days (Mon 10, Tues 11, Wed 9, Thurs 9) – final schedule discussed at the interview.
Requirement: Must be GDC Registered

Why Join Us?
Work with Laura Thomas and her fantastic, supportive team.
️ GDC, Indemnity, and CPD? We've got you covered.
Attractive benefits package to support your career and lifestyle.

Practice Location:
Bupa Dental Care Timperley
Conveniently located in the heart of Timperley, easy access from local transport links.
Parking: On-site parking is available.

Treatment Coordinator Responsibilities:

• Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
• Confidently discuss the treatment and fees involved
• Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
• Be a champion of customer satisfaction and coach team members on best practice
• Coordinate dentist appointments throughout the treatment plan
• Establish and maintain productive working relationships with all members of the practice team
• Play a key role in the practice leadership team, supporting and deputising for the Practice Manager

Your Skills and Experience:

• Extensive clinical knowledge of treatments provided within a healthcare setting
• Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
• Previous experience of delivering an outstanding service in a customer-facing role
• Proven strong stakeholder management skills with the ability to deal with a broad range of people
• CQC/GDC registered, and knowledge of dental practice management systems is desirable

Your Salary and Benefits:

• A competitive starting salary and the opportunity to increase this through training and development
• Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
• Established progression and development
• Contributory pension scheme
• Modern surgeries and dental software systems
• Access to a full training and development platform, with access to thousands of courses at your fingertips
• Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
• Access to a 24-hour GP through your phone, 24/7
• Early access to your earned wages for the times you might need it
• Earn up to £3,000 per referral in our employee referral scheme
• Your uniform will be provided.

We're proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work, the Forbes World's best employers, and in the Inclusive Top 50 UK Employers list.

We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process just let us know.

Due to the high level of interest in our roles, we are only able to contact short-listed candidates. Good luck!