Treasury Client Support Specialist

Bank of America; Chester; On-site; GBP 45,000 - 60,000; Full time

Job summary

Bank of America in the United Kingdom is hiring to service Treasury clients via phone, email or online channels. You will analyze inquiries, resolve issues and partner with Sales, Product, Compliance and Operations to deliver timely responses.

The role emphasizes quality service, research using bank systems, and building strong relationships with business partners and clients to support financial life improvements.

Qualifications

• Analytical thinking and problem solving.

Responsibilities

• Responds to client and partner requests received by email, phone, chat, or workflow system.
• Performs Quality Assurance to ensure high risk processes are completed according to written procedures.
• Deepens relationships with business partners and clients through quality customer service and responsiveness.
• Conducts research using various bank systems to enable response to client questions and inquiries.

Job description

Bank of America in the United Kingdom is hiring to service Treasury clients via phone, email or online channels. You will analyze inquiries, resolve issues and partner with Sales, Product, Compliance and Operations to deliver timely responses.

The role emphasizes quality service, research using bank systems, and building strong relationships with business partners and clients to support financial life improvements.