Markets Operations & Client Experience Specialist

Bank of America; City Of London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Bank of America in the City of London is seeking an operations professional to provide advanced end-to-end support for securities, loans, and derivatives across multiple lines of business. You will ensure trades are processed and settled accurately and on time, while delivering clear client interactions.

The role emphasizes customer focus, data-driven decision making, and continuous improvement, with opportunities to build a career through collaboration and exposure to cross-border markets.

Qualifications

• Experience providing end-to-end operational support in trading or financial services.
• Strong attention to detail and data-driven mindset.
• Ability to work in a fast-paced team environment.

Responsibilities

• Support trade lifecycle activities including processing, settlement, accounting and reconciliation.
• Facilitate client interactions and deepen relationships across Global Banking and Markets.
• Ensure timely clearing and settlement with counterparties and manage trade breaks.
• Identify risks and support process improvements.

Skills

Attention to Detail

Written Communications

Data Entry

Oral Communications

Record Keeping

Information Organization

Strategic Thinking

Active Listening

Decision Making

Negotiation

Job description

Bank of America in the City of London is seeking an operations professional to provide advanced end-to-end support for securities, loans, and derivatives across multiple lines of business. You will ensure trades are processed and settled accurately and on time, while delivering clear client interactions.

The role emphasizes customer focus, data-driven decision making, and continuous improvement, with opportunities to build a career through collaboration and exposure to cross-border markets.