Tray Set Supervisor

Do & Co Airline Catering; England; In loco; GBP 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

On-site meals

Refer a Friend scheme

In-house training opportunities

Career development opportunities

Descrizione del lavoro

DO & CO London is seeking a proactive supervisor to lead the tray set-up team in a luxury global catering environment. You will manage day-to-day operations, liaise with Kitchen, Pastry, Assembly, Stores and Planning, and drive continuous improvement while delivering high-quality service.

You will model leadership, ensure safety and quality standards, and provide clear direction and feedback to staff, with a focus on meeting daily targets and maintaining excellent client satisfaction.

Competenze

• Confidence in leading a team and setting direction.
• Proven ability to develop staff and provide meaningful feedback.
• Strong problem-solving mindset with data-driven approach.
• Ability to influence changes and drive continuous improvement.

Mansioni

• Supervise the team strategically and ensure development with feedback.
• Oversee day-to-day tray set-up operations and liaise with other departments.
• Adapt to fast pace while delivering to customer specifications and schedules.
• Lead by example to ensure DO & CO quality is delivered on time.
• Ensure compliance with SOPs, health & safety, and audits.
• Define working systems to guarantee product quality and issue resolution.
• Provide productivity and performance reports to management.
• Maintain strong relationships with section supervisors and partners.
• Drive success by managing team performance and succession planning.
• Pursue ongoing personal and team skills improvement.
• Train staff for shifts and maintain retraining records.
• Report non-compliance to department managers.
• Aim to exceed targets while preserving team culture and OTIF.

Conoscenze

Leadership

Team development

Problem solving

Data-driven

Relationship building

Change champion

Decision making

Descrizione del lavoro

Job Description

• Strategically and effectively supervising the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback.
• You will be responsible for the full day-to-day operation of specific areas in the tray set-up department and liaising with other departments to achieve daily targets (E.g. Kitchen, Pastry, Assembly, Stores, Planning etc.)
• Adapting to the tight schedule, fast pace and constant changing requirements but continuing to deliver results as per customer specifications and schedules.
• Being a role model and leading a team to ensure the exceptional DO & CO quality is delivered on time with maximum efficiency in accordance with correct menu specifications as displayed on all workstations.
• Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements. Ensuring compliant to unannounced audits
• Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated.
• Providing reports on productivity and other performance indicators to management
• Building and maintaining excellent working relationships with all section supervisors, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution.
• Driving success by proactively managing team performance, providing development and succession planning opportunities.
• Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership.
• Accountable for the training of the staff for the shift and for records of re-trainings.
• Report to department managers on any staff that do not comply with the department standard operation procedures.
• Forward, strategic thinking leader always looking to exceed targets and expectations of the department whilst maintaining the collectiveness of the team and culture of DO & CO (Ensure OTIF performance is maintained)
• Maintaining good working relationships with all DO & CO family members.
• Managing Labour with allocated budget as well as precise and accurate reporting to Department Managers
• Take responsibility for all your actions, support your team, and celebrate successes as a family.

Qualifications

• Confidence in leading a team, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality.
• Passion for high-end cuisine, love for food and motivation to deliver exceptional service.
• The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programs and strategies to gain optimal results.
• Meticulous attention to detail and data driven with the ability to influence and educate.
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best.
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our company.
• Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands-on approach.
• Previous experience in a similar role or experience within a fresh food industry related sector

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Competitive salary
• On-site role
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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