Travel Service Partner

Travelex Limited; Bicester; On-site; GBP 21,000 - 30,000; Full time

Job summary

Travelex Limited recrute un Travel Service Partner à Bicester, offrant une rémunération compétitive dans un environnement dynamique. Vous serez responsable de gérer les besoins en change des clients, tout en développant des relations solides et en fournissant des conseils de confiance. L'opportunité inclut des avantages tels qu'un bonus mensuel, des assurances, et un emploi du temps flexible.

Benefits

Assurances médicales, dentaires et maladies critiques

Programmes de bien-être pour les employés

Remises pour employés via Bravo Benefit

25 jours de congés (pro-rata)

Pension avec Scottish Widows

Qualifications

• Proficient numériquement, à l’aise avec les devises.
• Excellentes compétences en communication et en relations.
• Orienté vers le succès avec une attitude positive.

Responsibilities

• Construire des relations avec les clients pour comprendre leurs besoins.
• Traiter les transactions de change avec précision et efficacité.
• Respecter les normes légales et de conformité.

Skills

Compétence numérique

Communication

Orientation client

Job description

Travelex Bicester, England, United Kingdom

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Travelex Bicester, England, United Kingdom

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Tesco Travel Money Advisor – Tesco Bicester – Part Time

Job Type: Permanent

Hours per week: 16

Salary: £13 per hour + Monthly Bonus

Working Patterns: Flexible shifts between Monday to Sunday, with monthly or weekly rota.

Benefits:

• Private Medical, Dental, Critical Illness insurances, and discounted health checks.
• Employee wellness programmes covering physical, mental, and financial wellbeing.
• Employee discounts via Bravo Benefit.
• Flexible hours, shift patterns, and opportunities for overtime.
• 25 days holiday (pro-rata), bank holidays, and options to sell days.
• Monthly bonus potential based on targets.
• Pension scheme with Scottish Widows.

Travelex values its hardworking team, delivering exceptional service and positive experiences. If you care about providing excellent service, love to travel, and want to share your knowledge, apply to be our next Travel Service Partner (RSA).

As part of the Tesco team, you will support retail customers with their foreign exchange needs, ensuring a smooth travel experience by understanding their requirements and providing trusted advice.

Responsibilities include:

• Building relationships with customers to understand their travel and currency needs.
• Acting as a travel money ambassador and trusted advisor.
• Processing foreign exchange transactions accurately and efficiently.
• Meeting procedural, operational, and customer service goals.
• Handling online FX requests and deliveries with attention to detail.
• Adhering to legal, regulatory, and compliance standards.

Candidate requirements:

• Numerically proficient, comfortable handling cash and currencies.
• IT literate, familiar with computer and till systems.
• Excellent communicator, able to build relationships and listen effectively.
• Driven to succeed, with a positive attitude and customer focus.

Interview process:

1. Initial screening call with Talent Acquisition or Bureau Manager.
2. Online interview with a numerical and accuracy test.
3. Visit to the bureau for a face-to-face meeting and environment overview.
4. Job offer upon successful visit and background checks.

About Travelex: A market leader in foreign exchange since 1976, with a global network and a focus on simplifying international money access.

Join us and start your journey today!

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, gender, age, or disability.