Travel Retail Apprentice - Level 3 Training & Commission

Tui Blue; Bridgend; On-site; GBP 11,000 - 14,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health and wellbeing

Career progression

Pension scheme

Life assurance

Job summary

At TUI, join our Bridgend store as an Apprentice Travel Advisor and begin a two-year scheme toward a Level 3 Travel Consultant qualification. You’ll learn to recommend holidays, cruises, UK breaks, and add-on products while delivering excellent customer service in-store and online.

You’ll work varied shifts, including weekends and evenings, and receive support through training and a dedicated learning coach to help you progress.

Qualifications

• Good knowledge of excellent customer service and a genuine passion to work within tourism.
• Willing to pursue a Level 3 Travel Consultant apprenticeship.
• Self-motivated and open to feedback, with a positive attitude.
• Able to work in a varied shift pattern including weekends and evenings.

Responsibilities

• Inspire customers and colleagues with your enthusiasm for travel and holidays.
• Aim to exceed sales targets in a face-to-face and virtual retail environment.
• Collaborate with colleagues to resolve questions or complaints promptly.
• Receive training on systems to enhance knowledge and Customer service skills.
• Complete practical and written assignments via the online learning platform during apprenticeship.

Skills

Customer service

Team player

Communication

Adaptability

Education

GCSE English and Maths (9-4)

Job description

At TUI, join our Bridgend store as an Apprentice Travel Advisor and begin a two-year scheme toward a Level 3 Travel Consultant qualification. You’ll learn to recommend holidays, cruises, UK breaks, and add-on products while delivering excellent customer service in-store and online.

You’ll work varied shifts, including weekends and evenings, and receive support through training and a dedicated learning coach to help you progress.